FatsharkJulia

We’re exploring ISP-related issues, would you mind sharing the name of your ISP with me please?

The Blessing you’ve extracted, must be from the same weapon pattern. Does this explain your issue?

We’re looking in to this.

Please could you try deleting Darktide’s AppData, and see if the issue persists after launching normally?

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark
4. Delete the entire Darktide directory
5. Attempt to launch as normal

Please keep in mind this may wipe any custom options and/or key bindings. Your progress is stored on our end and will not be impacted.

It looks like it was removed on the 16th, and I believe I’ve been able to restore it for you.

Sorry to hear this. I’m happy to help with a refund, please reach out over at https://fatshark.se/support

We’ll continue our chat via the Support Portal.

Could you upload your darktide_launcher.log here, please? So I can have a proper look at your video options.

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Darktide
4. Locate the darktide_launcher.log in this directory

I’ve been informed AMD has a driver utility that allows you to create custom resolutions - perhaps this was being used previously, and was reset with the installation of your new card?

Issue identified and being worked on. Thank you!

Alrighty! I’ll query it with our developers.

My bad! I’ll send it over to our developers.

This explanation from one of our developers may help here:

This should have been resolved in an earlier patch, is there no improvement? What is happening exactly?

Could you try deleting Darktide’s (Steam) AppData, and see if the issue persists after launching normally?

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark
4. Delete the entire Darktide directory
5. Attempt to launch as normal

Please keep in mind this may wipe any custom options and/or key bindings. Your progress is stored on our end and will not be impacted.

I understand it’s slow and irritating but I can only pass on the information I receive.

I have nothing solid on this yet unfortunately. We can look at some experimental workarounds if you’re willing to?

Is Darkide muted in your volume mixer? Please see:

Thank you for sharing - I’ve raised this to our database.

As for the persistent new item notification, we’ll be implementing an option that allows the player to clear notifications manually, which should solve your issue.

The weapon you’re attempting to apply to must be of the same pattern - we understand this isn’t made clear to players, so work will need to be done on that.

I believe this is intended but perhaps missing from the notes. I’ll seek clarification.