FatsharkLev

FatsharkLev



20 Nov

Comment

Hi @Khelgor, is this still occurring? If so, can you please provide your console log from the session.

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Comment

We’re looking into this - thank you for the report!

Comment

Hi @LordSmultis, are you still encountering this error now?

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We’re looking into this - apologies for any inconvenience.

It may be worth trying potential solutions here:

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Comment

Can you please provide your console log from a session you believe this penance should have completed?

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Comment

Please check out potential solutions here:

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Comment

Please can you provide a console log from a session that this issue occurs? Thanks!

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There were matchmaking issues at the time - which have since been resolved. To confirm, are you able to match successfully again now?

Comment

Please ensure you have appropriate Anti-Virus and Firewall exceptions in place for Darktide.

It may also be worth performing a Selective Startup, which can help identify whether a background application is the cause of your crashes:

  1. Press the Windows key
  2. Type ‘msconfig’ and select ‘System Configuration’
  3. On the ‘General’ tab, select ‘Selective Startup’
  4. Deselect ‘Load startup Items’
  5. Reboot your PC
Comment

Please ensure you have appropriate Anti-Virus and Firewall exceptions in place for Darktide.

Failing that, you could try a Selective Startup, which can help identify whether a background application is the cause of your crashes:

  1. Press the Windows key
  2. Type ‘msconfig’ and select ‘System Configuration’
  3. On the ‘General’ tab, select ‘Selective Startup’
  4. Deselect ‘Load startup Items’
  5. Reboot your PC
Comment

This error is usually the result of Anti-Virus software interfering. Please ensure you have appropriate Anti-Virus and Firewall exceptions in place for Darktide.

Comment

Hi @rypta,

Please ensure you have Anti-Virus and Firewall exceptions in place for Darktide, as this may be interfering.

Failing that, it’s worth performing a Selective Startup, which can help identify whether a background application is the cause:

  1. Press the Windows key
  2. Type ‘msconfig’ and select ‘System Configuration’
  3. On the ‘General’ tab, select ‘Selective Startup’
  4. Deselect ‘Load startup Items’
  5. Reboot your PC
Comment

Do you have Anti-Virus and Firewall exceptions in place? In case this is interfering.

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I’ve added these to our database. Thank you for the reports!

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Can you provide more details of the error message?

As a shot in the dark, it may be that your Anti-Virus software or Firewall is interfering.

Comment

Thank you! We’re looking into it. Apologies for any inconvenience.


19 Nov

Comment

We’re looking into this - thank you for the report!

Comment

Appears to be another GPU crash. Based on the information within the log, I recommend to try enabling Hardware Accelerated GPU Scheduling, please see:

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Comment

We’re looking into this - thank you for the report!

Comment

Unfortunately your PC does not meet the minimum requirements for Darktide.

The minimum requirements are:

  • Requires a 64-bit processor and operating system
  • OS: Windows 10 (64 bit) / Windows 11 (64 bit)
  • Processor: Intel i5-6600 (3.30GHz) OR AMD Ryzen 5 2600 (3.4 GHz)
  • Memory: 8 GB RAM
  • Graphics: NVIDIA GeForce GTX 970 OR AMD Radeon RX 570
  • DirectX: Version 12
  • Network: Broadband Internet connection
  • Storage: 50 GB available space