FatsharkLev

We encountered some server issues earlier around the time of your post, which has since stabilised. Is this still happening? or has this problem resolved now?

We’re looking into these occurrences - apologies for the inconvenience!

Hi @Tracuer,

Based on the information within your logs, it appears that you’re encountering a GPU-related crash.

We’re working with our hardware partners to identify and solve underlying issues. However, it’s possible that these crashes may be the result of a localised problem, such as a driver-related issue.

You can find information on how to solve localised GPU crashes here:

Thank you!

Regrettably, I don’t have another immediate solution to try - though, we are currently looking into similar issues! Apologies for any inconvenience.

The logs indicate a GPU memory issue.

A few suggestions based on information within your logs -

• Please try enabling Hardware Accelerated GPU Scheduling:

Hi @shadowcaster,

Could you please provide us with your console log from a relevant session that this happened in?

We’re looking into this - thank you for the report!

Has this issue resolved since for both for both of you?

Hi @Mymainman1,

It appears that your default GPU is set as Intel(R) UHD Graphic. This is resulting in the crashes as this cannot handle the demand. Do you have another GPU that isn’t being detected?

You can resolve this by:

• Ensure your monitors are plugged in to the dedicated (as opposed to the integrated) GPU ports on the back of your PC

• Perform a clean re-installation of your GPU drivers using the appropriate instructions below:

  • For AMD GPUs: ...

Thanks @Grimaldis, this crash is on our radar - we’re on it!

I’ve added this to our database - we’ll check it out! Thank you.

We’ll take a look. Thanks for the report @Arkuzian!

We’re on it! Thank you for the report.

It appears you’re running into a non-descript Access Violation crash. These can occur for many reasons, and identifying the cause is usually a case of trial and error. Please try running through any solutions that you may not have already tried:

The information in your logs show your GPU is crashing.

Please ensure your GPU drivers are up to date. You can also find other potential solutions here:

Thanks for the reports @apicethedwarf!

The code-related crashes here are already on our radar and being investigated.

Though, a handful of these appear to be GPU-related crashes.

Based on information within the logs, I recommend enabling Hardware Accelerated GPU Scheduling, please see:

We’ll keep an eye out for this - thank you for the report!

We’ll investigate - thank you for the detailed report!

Hi @Arkuzian,

Are you able to resolve this crash by Verifying Game File Integrity?

1. Right-click Darktide in your Steam library sidebar
2. Select ‘Properties’
3. Select the ‘Local Files’ tab
4. Select the ‘Verify the Integrity of Game Files’ button
5. When complete, close and reopen Steam