FatsharkLev

FatsharkLev



17 Nov

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Thank you for the report! We’ll look into it.

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Glad you were able to resolve this @Red

Does the same solution also fix this issue for you @Kreigesman?

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Based on the information within your logs, it appears that you are encountering a GPU-related crash.

We’re working with our hardware partners to identify and solve underlying issues. However, it’s possible that these crashes may be the result of a localised driver-related issue and the like.

You can find information on how to solve localised GPU crashes here:

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This is admittedly quite strange!

Does the issue persist after restarting your PC?

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Hi @Arkuzian,

Are you still experiencing this issue?

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As above, unfortunately your PC does not meet the minimum requirements for Darktide.

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Please ensure you have appropriate Anti-Virus and Firewall exceptions in place.

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Glad to hear you found a resolution, and thank you for sharing :slight_smile:

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Thank you for confirming - I suspect this is something AMD will need to investigate and aid us to resolve. Apologies for the inconvenience :frowning:

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@InsightfulDemon, ah I see! :frowning: I’ve passed this information on internally, as it’s possible the known crash could be effecting more AMD cards.

Let me know if the suggestions Satoru has posted above have any success though!

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Thank you! This may be the same as a known issue effecting players with AMD Radeon RX 6900 XT GPU’s.

  • Users with AMD Radeon RX 6900 XT cards will encounter a crash on launch due to an AMD driver-related issue
    • AMD are investigating

We’ll need to investigate. Can you please provide a crash report or console log?

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We’re experiencing some server issues - we’re working to resolve this ASAP.

Apologies for the inconvenience!

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Hi @exotrax,

Please can you provide your console log from a session this issue happened?

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload*the appropriate console log to us

Thank you!

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Hi @Grimaldis,

Please can you provide details of the crash. Ideally a crash report, or a relevant console log.

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Thanks for the report! This isn’t forgotten - I’ve given it another nudge in our database :slight_smile:

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This crash is on our radar - I’ve given it another nudge in our database.

Thank you for the report!

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We’re on the case! This should be resolved in another hotfix very soon.

Thank you for the report!

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This crash is on our radar - we’re on it!

Thank you for the report :slight_smile: