HS_Celestalon

HS_Celestalon



11 Apr

Comment

Originally posted by deevee12

a huge new Twist season with several unique decks and new hero powers

Wait a goddamn second...

The vague teaser phrasing we used for this made it sound like Duels, when Duels is already on your mind. We didn't intend any similarity perception there. It nothing at all like Duels.

I'm super hyped for it, we've put a ton of work into it. It should feel real special, but nothing like Duels.


26 Mar

Comment

Originally posted by CheezCurls1230

Yeah, I have seen reports of this ever since March 19, so I kind of suspect that core rotation has broken the solution as it has in the past. I am sure u/HS_Celestalon will see to it that the new legacy version of Ysera the Dreamer will work in the future but maybe it will take some time.

Hey. Yeah, dang, missed fixing this one in time for the next major patch, sorry about that. Will try to have this fixed in 29.4.


05 Mar

Comment

Originally posted by ItsJamali

In what ways would you expect it to be communicated?

New players are far more likely to be facing bots, and far less likely to know about the report function.

I've played through the new NPE a few times, at some stage you can face other players also playing through the NPE.

After your first match against another human would seem the appropriate time to have a short pop up tutorial showing players how to add other players as friends, and also how to use the report function.

This way the focus can be on encouraging the social aspect of the game, instead of the report feature itself.

For everyone else they could be shown the same pop up tutorial on logging in like other announcements.

Any less and you're talking about social media posts which just don't reach a wide enough audience.

Solid ideas, thanks!

Comment

Originally posted by ItsJamali

Appreciate the response, and that there are limited resources.

The most meaningful feedback I could give you is:

  1. The existence of the report feature is not communicated to players, it's something you have to figure out yourself or learn about from forums.

  2. The Botting option should be top level, cheating is synonymous with hacking to a large number of players, so leaves room for confusion. People say it's buried because you don't see the Botting option until you've already selected Cheating.

  1. In what ways would you expect it to be communicated?
  2. Cheating, botting, hacking, etc., all fall into a general category of "this person is doing something unfair", and all the user-testing we've done has shown that the most-recognizable umbrella term for that is 'cheating', but I'm happy to hear feedback on different opinions on that.
Comment

Originally posted by ItsJamali

  1. Can you confirm if reporting bots in game is useful?

A lot of players feel that reporting bots is a waste of time, especially when the option is buried under "cheating".

  1. If it's helpful are there any plans to give players an incentive to report bots?

In some games you receive a notification if someone was banned with your help, in others there are actual rewards. For Hearthstone there's simply no feedback.

  1. Are there any plans to combat the bots besides banning them more frequently? Is banning them actually reducing the number of bots over time?

People have suggested things like PvE puzzles as in game captchas, separate ques for accounts receiving many bot reports, and changes to arena to deincentives bot owners farming for runs.

Is there anything you can share with the community?

  1. Yes, the in-game reports absolutely are useful. It's not a waste of time. I'm not sure how it's "buried" though; it is cheating.
  2. We agree that it'd be great to give you the sort of "someone you reported got banned" feedback that other games do, but we haven't had the time to build that yet. Please just trust us that it does help though.
  3. Talking about specifics would help the bots, but yes, we are combatting bots in different ways, and will continue to expand our bot-fighting tactics. We take the problem very seriously.
Comment

Originally posted by ItsDominare

Appreciate you're not going to go into details on detection methods here, but do the in-game reports actually help? I try to remember to do one if I see an obvious bot, but you never get any feedback so it's hard to know if one is screaming into the wind or not.

Yes, the in-game reports absolutely matter. We agree that it'd be great to give you the sort of "someone you reported got banned" feedback that other games do, but we haven't had the time to build that yet. Please just trust us that it does help though.

Comment

The botters are fighting us pretty hard, but we're fighting back. We're continuing to ban bots, it just needs to be done in waves. (Though we are planning to increase the frequency of those waves soon too.)

Comment

Originally posted by badimojo

Does anybody spend the extra time reporting bot accounts? And following up to that, does anybody think that reporting is a worthwhile thing to do?

(I do report if I can remember to but I'm not very sure that it's worth the trouble).

Yes, Reporting does matter, a lot. Please continue to do so!


16 Feb

Comment

Originally posted by tokzik_

no idea. i accidentally spent over an hour trying to find both of them, and theres a huge discord full of people looking. theres still not even a hint at the entrance, let alone the solution, so it might not be available yet. something to do eith the upcoming event maybe

No waiting needed. It's solvable.


09 Feb

Comment

I fell for this at first too. Bravo.


08 Feb


17 Jan

Comment

Bacon was the codename for Battlegrounds during initial development.


06 Nov

Comment

Mass Opening your Catch-Up Packs works out the same as individually opening them. (It opens them sequentially under the hood)

So neither way is optimal (but opening them individually might be more fun!)


05 Nov


17 Oct

Comment

This is not a collectible card. It's the Legendary Excavation Reward for Death Knight. (So you'll get it after Excavating 4 times in a game as a DK).

Comment

It's live now!


05 Oct

Comment

Originally posted by Megadarth

I hope I'm understood and understand your reply correctly. Are you refering to this specific case here with Millhouse?

SpecificallyI 'm asking because I've dusted Genn and Baku when they were Hall of Famed back in 2019 for example, before legendary duplication protection has been implemented.

When I open Witchwood Packs now and don't own every Legendary, do I have a chance to pull Genn or Baku before I have every other Legendary of that set or did the fact that I owned Genn and Baku at some point in the past stop me from pulling them now before I own all other Legs?

I'm assuming it's the former because I think I got a legendary I dusted some time ago once again as a "freebie" with a bundle.

Genn and Baku would be before that, so indeed the system would not know you had them.

Comment

Originally posted by Megadarth

"ever" as in "ever since you've opened the first pack 8 years ago" or "ever since legendary duplicate protection was implemented"?

Ever since duplicate protection was implemented, back in... Early 2020, I think? Long before these cards were released.


04 Oct

Comment

Originally posted by Cxrlos0138

Can I please get a chance to reroll the extra copies of manastorm atleast?

I'm sorry, Reroll is for things that can't be disenchanted.

Comment

Originally posted by Cxrlos0138

I did have those 3 before, and i did disenchant them because i was a returning player after 4 years and needed the dust.

Ah, then this is working as intended. Duplicate Protection is based on what you have ever gotten, not what you currently have. (Imagine how unfortunate it would be if you got a card, disenchanted it because you didn't want it, and then got it again.)

Once you have gotten all of them (which it seems you have), it's pure random. So you can get those again, but it's not guaranteed.