Hackaloken

Very sorry to hear about this! Unfortunately these issues are very hard to address until they happen internally or we can get log files. If you have any issues like this, please make sure to upload your log file.

If you haven’t closed and reopened the game since, you can just upload the current one.

Can you post your log file and system information? Sorry about the issues, but it helps to gather as much information as we can.

Can you post your log file and system information? Thanks!

It’s possible that the game is still loading the area, but you diabled the UI (by pressing delete) which hides the loading screen. That in of itself is a bug, but it would at least explain this.

If that’s not the case, please upload your log file. Thanks!

If you lower the game’s resolution and bring it back up from the settings menu this should fix itself. We’re working on a fix for the root cause. Thanks!

Sorry about that, you can use pastebin.com in the meantime.

+40% critical strike chance is different than 40% increased critical strike chance (which is a bit confusing, I know). Are you sure it was the first one?

Also, that chance listed in the character sheet is your default chance, if the improvements to critical strike chance you have are conditional (like it only applies to some skills), it won’t show up there.

If this happens again can you post your log file? Thanks!

This should be fixed in the next patch. Thanks!

Is it missing in the entire zone or just that spot? Thanks.

It’s fine if you close the game, the log is overwritten when you restart.

New accounts don’t always have permission to upload files-- if it isn’t working you can use something like https://pastebin.com.

Does it still happen at Very Low? There are other things we plan to do to address this.

We’re looking into this issue, could you please provide your log file if chat fails again?

Sorry to hear about this! Can you please upload your log file?

Unfortunately this is just a case of unfortunate RNG-- how far in the monolith doesn’t strongly affect the likelihood of getting keys.

This is a known issue, it’s just a tooltip issue. Thanks!

You can be in-game.

Thanks for the report! We’re working on determining the cause of this issue-- We think it may be caused by changing zones while a debuff is on your character. If you find any details let us know!

The log file persists until you restart the game. It would be ideal if you could restart, cause the issue, and then upload (so the log is shorter). Thanks!