Hugo

Hugo



17 Jul

Comment
    Hugo on Forums - Thread - Direct

Hi @MBdelgado, we’ll be sure to reach out to the developers regarding the issue, apologies for the frustration.

Comment
    Hugo on Forums - Thread - Direct

Hello @MrDaFoe, welcome to the forums, the Abysmal Remnant will be fixed in the upcoming patch for console, as the fix has already been deployed on one of the previous PC patches:

Read more
Comment
    Hugo on Forums - Thread - Direct

Hi @Berserker, to clarify on this matter this is not considered an exploit at this time.

Comment
    Hugo on Forums - Thread - Direct

Thank you for reaching out @PhilC007, we’ll be sure to forward the shared details to the team regarding this issue.

Comment
    Hugo on Forums - Thread - Direct

Hello @sumrrain, as it has been mentioned this is an older issue that hasn’t been resolved just yet, but we’ll be sure to poke the developers regarding it.

Comment
    Hugo on Forums - Thread - Direct

Hi @croozi, can you confirm that the issue is happening without mods?

Are you hosting the server yourself?

Could you please share screenshots of the exact areas where the issue is happening?

Comment
    Hugo on Forums - Thread - Direct

Hi @TheRedMother, we’re aware of this issue and it’s being looked into.

Comment
    Hugo on Forums - Thread - Direct

@Kriptor You may post your logs and any information regarding your issues with your dedicated server in the thread I’ve shared above.

@TheRedMother We’re aware of the issue and it’s being looked into.

Comment
    Hugo on Forums - Thread - Direct

Hi @dracyd, as you’re hosting your own server, we recommend that you refer to the following thread, which is specific for providing support to the dedicated server launcer:

Read more
Comment
    Hugo on Forums - Thread - Direct

Hi @sumanis, we’d suggest that you try the following:

  • Ensuring that there is no software running in the background that could interfere with the game (antivirus, firewall, mouse or keyboard utilities)
  • Disabling or uninstalling GeForce Experience
  • Doing a full cleanup of the graphics driver (suggested tool)
  • Updating Windows
  • ...
Read more

16 Jul

Comment
    Hugo on Forums - Thread - Direct

Hello @Violetsoho, are you still experiencing issues with servcer #4326?

We’ve look through the server stats and there seems to be no issue nor downtime with Oceania servers, some of them are currently populated as well.

Comment
    Hugo on Forums - Thread - Direct

Hello @RickyJames, welcome to the forums!

It’s possible that the interface is not displaying the timer correctly due to desync issues between game client and server, in which case the server should always be storing the correct timer information, despite you receiving a different value on your end.

To verify this, after taking the steps you’ve shared to reproduce the issue, if you try to logout and then log back in to the server, could you let us know if the value changes?

Comment
    Hugo on Forums - Thread - Direct

Hi @Fieldbreaker, thank you for reaching out.

As you’re playing on the PS4, you’re able to backup your singleplayer save to either the external drive or a usb pendrive. We’d advise that you do so and then try starting a new singleplayer session, to determine if the issue could be related to your previous save.

Alternatively, you may also try to play on an online server to see if the error code is still triggered.

If the error does not occur in either of the above situations, your save file might have some corrupted data that’s behind the issue.

Comment
    Hugo on Forums - Thread - Direct

Hi @jistsomeguy, could you please provide more details?

Does the crafting station pause upon the restart or is there a loss of resources?

Comment
    Hugo on Forums - Thread - Direct

Hello @Vampurrrism, the system currently in place is intentional, to provide feedback regarding it please start a discussion and involve other players in the Suggestions board, as this section is meant to be used exclusively to discuss patch and game issues.

Comment
    Hugo on Forums - Thread - Direct

Apologies for the delay in our response, did you pre-order a digital or physical copy of the game?

Can you verify in a singleplayer session with the admin mode enabled if you’re able to spawn any of the missing items?

Comment
    Hugo on Forums - Thread - Direct

Apologies for the delay in our response, unfortunately this pack is unavailable for the US region and we’re unable to assist you further with this matter, as it’s beyond our control.

Comment
    Hugo on Forums - Thread - Direct

Could you please ensure both consoles are on a wired connection as any instabilities caused by wifi connections can interfere with the coop session joining process?


14 Jul

Comment
    Hugo on Forums - Thread - Direct

Hello @Orbytel, server #2960 did experience a minor downtime on the 9th, but it was quickly addressed and there should’ve been no further issues during the last few days, according to the server stats.

Please let us know if you experience any further trouble with the server not showing in the list.

Comment
    Hugo on Forums - Thread - Direct

Hi @TheEternalMan, have you confirmed that they are installed through the Manage game & addons menu on your console?

To access this, focus on a game in your games list and press the menu button on your controller, then select Manage game & addons.