Hugo

Hugo



09 Jul

Comment
    Hugo on Forums - Thread - Direct

Hello @Larathiel, thank you for the thorough information provided regarding this issue, we’ll be sure to forward it to the developers.


08 Jul

Comment
    Hugo on Forums - Thread - Direct

@CrazyPhysis Did you purchase the game during the Game Preview period?

What region are you currently on?

Comment
    Hugo on Forums - Thread - Direct

Could you specify the server numbers for those who give you connectivity issues?

Which PS4 models are you both using?

Have you tried to perform a clean reinstall of the game or to rebuild the PS4 database?

Comment
    Hugo on Forums - Thread - Direct

We’re sending note to G-Portal regarding the ongoing issues, apologies for the inconvenience.

Comment
    Hugo on Forums - Thread - Direct

Hello @CrapJunky, we’ll reach out to G-Portal to look into this, thank you for taking the time to bring it to our attention.

Comment
    Hugo on Forums - Thread - Direct

Hello @Amonrellik, this matter is currently being handled by our team and avatars should become enabled for all PC official servers during the next couple of days.

Comment
    Hugo on Forums - Thread - Direct

Hi @Zyshroom, thank you for your report, we’re currently looking into this issue.

Comment
    Hugo on Forums - Thread - Direct

Hi @Thyris, we have several fixes in the pipeline, however, the server hoster should reach out to us directly as others have so that we can determine if it’s a known issue or not.

Comment
    Hugo on Forums - Thread - Direct

As it was suggested above, please provide any additional information and a log in the following thread, as our developer in there may be able to provide further insight and assistance:

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Comment
    Hugo on Forums - Thread - Direct

Hi @Alucardsinx84, our team is also looking into some server browser-specific issues related to the priority matching, apologies for the inconvenience.

Comment
    Hugo on Forums - Thread - Direct

We’ll reach out to you privately so that you can forward to us the full log files.

Comment
    Hugo on Forums - Thread - Direct

Hi @wsn, please refer to the following statement:

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07 Jul

Comment
    Hugo on Forums - Thread - Direct

Hello @SayHi, did you ever have Pippi mod installed?

We’ve addressed this issue in a previous patch:

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Comment
    Hugo on Forums - Thread - Direct

@Addy105 We’ll reach out to you privately to request some additional details to review your case.

Comment
    Hugo on Forums - Thread - Direct

@Iorail Thank you for sharing your feedback regarding this issue, we’ll register it for the developers to look into.

Comment
    Hugo on Forums - Thread - Direct

Hello @Walser, welcome to the community, and thank you for the kind words!

Are you hosting the server yourself?

Is the server running any mods and, if so, have you tried to disable them all to see if the issue persists?

Comment
    Hugo on Forums - Thread - Direct

Hi @Larathiel, thank you for the thorough report, we’ve registered the issue for our team to look into.

Comment
    Hugo on Forums - Thread - Direct

Hi @AlexisX, we’ll bring this up with the developers to determine if this change was intentional or not.

Comment
    Hugo on Forums - Thread - Direct

Hello @ivano7296, unfortunately, we’re unable to provide any assistance with follower recovery and refunds of materials or equipment lost, as there is no MMO-like admin support for the game in official servers and we’re unable to access your Singleplayer session.

As you’re playing in Singleplayer mode, you should be able to access the Admin Panel to enable ghost to lo...

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Comment
    Hugo on Forums - Thread - Direct

Hi @303374, welcome to the forums, we’ll have the team look into this matter, thank you for bringing it up.