Hugo

Hugo



06 Jul

Comment
    Hugo on Forums - Thread - Direct

Hello @akirah21, this issue has already been addressed internally and its fix will be available in an upcoming console patch.

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    Hugo on Forums - Thread - Direct

Hello @Chris_of_Kali, can you provide more details regarding the horse dismount issue?

How often does it occur?

Do you have any exact steps that are able to reproduce the issue consistently?

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    Hugo on Forums - Thread - Direct

Hello @MBdelgado, when one player builds at the edge of another’s claim, there will be a claim intersection area where both players shouldn’t be able to build in, which is intended and expected behavior for the current claim system.

As a workaround, most players extend their claims beyond their main buildings through the use of walls surrounding the base, for example.

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    Hugo on Forums - Thread - Direct

Hello @ShadoWolfspirit, welcome to the community!

Does your wife play on the same console or a different one?
Does she also play on the same server?

Is your console on a wired connection and do you have any issues with other servers?

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    Hugo on Forums - Thread - Direct

Hello @BazzaBaz, we currently have over a hundred PvE-C servers spread between the different regions and platforms, about half of those being on the PS4 platform (US, EU, JP).

Specifically regarding the ones available for the PS4 on the EU and US regions, none of them are close to hitting maximum capacity, which is likely the reason behind the limited availability for this server type.

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    Hugo on Forums - Thread - Direct

Hello @liquidand, we have several improvements in the pipeline for the upcoming console patch, which are already deployed on the PC live version, such as AI tweaks that improve followers navigation in areas with lava:

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    Hugo on Forums - Thread - Direct

Hello @jvjames97, we’re aware of the issue and it is being looked into by the team.

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    Hugo on Forums - Thread - Direct

Hello @TH316, welcome to the forums, do you and your son play on the same server?

Are both consoles on a wired connection to the routher?

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    Hugo on Forums - Thread - Direct

Hi @Tytan, does the missing follower not show up on the Follower Management screen?

@Koschgine Thralls that return home go to the last position you’ve placed them on guard, but you should be able to either enable the map marker for that thrall through the Follower Management screen and determine where it as gone to, or simply use the rescue mechanic (be aware that they lose their equipment when doing this).

@G...

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03 Jul

Comment
    Hugo on Forums - Thread - Direct

Hi @StaceyJaxx, we’ll reach out to you privately regarding this matter.

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    Hugo on Forums - Thread - Direct

Hi @Silvercoon, have you tried checking your games and apps to determine if the DLC is installed?

To access this, focus on a game in your games list and press the menu button on your controller, then select Manage game & addons.

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    Hugo on Forums - Thread - Direct

Hi @R3KA5AND, thank you for your report, we’ll be sure to register this for the team to look into.

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    Hugo on Forums - Thread - Direct

Hi @TrioKsT, it seems like your singleplayer save data was likely corrupted, which unfortunately may happen on rare occasions and the only option is to erase or overwrite it with a new game session.

Are you still having issues joining online severs?

@LastPrimal please open a new thread on this forum stating the server number and the timestamps (including timezone) of when you experience these connectivity issues.

Comment
    Hugo on Forums - Thread - Direct

Hi @liquidand, were you using only square foundations or also triangular ones?

Was there any ceiling present, or surrounding pillars?
If so, it might be best to temporarily remove thesefor the sake of placing down large structures.

We’d also suggest that you try using the raise/lower option to adjust the large placeable, as well as trying to tilt it slightly, as this usually helps finding a snapping point.

We’ll also send note to the team regarding the issue.

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    Hugo on Forums - Thread - Direct

Hi @Econradt, this issue is known and will be addressed in an upcoming patch.

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    Hugo on Forums - Thread - Direct

Hi @Vulcanrage1988, as it has been mentioned, having the Minimum Number of Online Players value set to 0 will allow for offline purges, and it will only target players or clans whose purge meters have hit the threshold.

You may also refer to the ...

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Comment
    Hugo on Forums - Thread - Direct

Hi @3LiON, thank you for pointing this out, we’ll register the issue for our team to look into.

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    Hugo on Forums - Thread - Direct

Hi @Jnja90, there’s no way to verify a server’s timezone at this time, but we can assist with that for now.

Server #3554’s timezone is UTC-04:00.

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    Hugo on Forums - Thread - Direct

Hello @Ateshia, could you please verify the stability of the surrounding pieces by using a repair hammer and report back, as Illianna has suggested?

Comment
    Hugo on Forums - Thread - Direct

Hello @Babyfacekane, sending more than one DM to either me or @Ignasis won’t expedite the resolution of your report as these are handled by another team.

I had replied to you two days ago asking for more information, which you haven’t provided yet. Please check your DM and get back to us so that your report can be processed.