Hugo

Hi @Potweiler, please provide as many details as possible on your report as suggested in the post below:

Hello @Potweiler, we’re aware of the issue and it has been already fixed internally, so it should be addressed in the upcoming console patch.

Hello @Cin, thank you for reaching out, could you ensure that both consoles are on a wired connection?

Have you both tried to reset the console cache or to perform a soft factory reset while keeping games and apps?

Do either of you have any issues connecting to an online server?

Hello, as it was mentioned in the shared thread, we’re already aware of the issue and it’s being looked into.

Hello @Jiroc, this seems like a hardware related edge case, but we’d still advise that you first try disabling and lowering all your graphical settings to the lowest values and verify if the issue persists. If not, try slowly increasing them to determine if it could be related to a specific setting.

Additionally, if you’re on the latest GPU driver, it might be worthwhile to try and rollback to older versions.

@Solcane Thank you for taking the time to provide us with your logs, we’ve forwarded them to the developers.

@Chapadoq and @T3rrorK3ks, please follow ...

@Kriptor We’d suggest taking a look at our Dedicated server tool thread here, where there’s an extensive FAQ of the most common issues and questions.

If you’re unable to troubleshoot the issue after reading through it, and if there ar...

Hi @GhostfaceJim, are you running any mods on the server?

If so, please verify if the crash can be reproduced with all mods disabled.

If not, we’d appreciate if you could share your logs and database privately so that our team can look into the matter.

Regarding battlemetrics not working, this was an unfortunate consequence of the live services patch and we’re currently looking into it.

Hello @domminnation, please verify if the issue can be reproduced on your end without any mods enabled.

Hello @BingBo, could you please send us both yours and your friend’s log files through DM after trying to join each other’s sessions?

For more information on how to get them please refer to this post.

Thank you for providing further details, we’ll register this matter for the team to look into.

Hey @Berserker, sandstorms should be fixed in a future patch and there are no plans to have them disabled in the meantime.

Hi @rascal, thank you for reaching out, this issue usually occurs both due to lag and desync, it should normalize after waiting a bit for the server and client to catch up with one another.

Could you let us know how long did you wait before doing a relog?

Hello @KnIXght, does this also happen to you in other servers, such as official ones?

Can you verify if the current private server you’re on is doing daily restarts (asking the admin, if you’re not the owner), as not doing so can aggravate desync issues such as the one you’re reporting?

Hi @vagnartheviking, we’d suggest that ultimately you attempt a full reinstall in order to effectively deal with any possible outdated or corrupt mods and game files.

Our developers have been directly in touch with Nitrado and are working together to address this situation with the highest priority, we appreciate your understanding.

Hello @Satanic, we’re already aware of the issue and it should be addressed in a future patch, apologies for the frustration it has been causing.

Hi @Freyja1014, this is an intentional part of the leashing mechanic that was introduced to prevent players from infinitely kiting enemies.

If you believe you might have stumbled upon an issue with this please share further details regarding what actions lead to the event, such as how far the creature was from its original spawn point and if it was trying to engage a target that was out of reach.

Hello @6a6ep_3000, welcome to the forums.

The Funcom ID should be unique and is automatically generated, you’re not able to change it.

Did you get the same ID’s?

Are you able to join the same Official server?

Does the issue only happen when trying to play Coop?

We appreciate those who’ve shared information regarding the OP’s issue but, as this discussion has been continuously derailed, we’ll proceed to close the post.

Please make use of the Updates and Bugs board to share information regarding issues as described in the post below: