Hugo

Please check your inboxes for further information on how to proceed.

Hi @Rastigan, thank you for sharing your feedback and concerns with us.

We have a hotfix for consoles that will be released very soon that addresses some of the major issues that have been reported, namely server crashes and performance, as well as follower improvements and fixes.

We’re also aware of the remaining issues brought up and these are being looked into, in the future please only open one thread per issue you’re reporting if there are none open for it already, as indicated in our guidelines for this section:

Hello @Orbytel, thank you for reaching out, the server has not been restarting but rather experiencing a few crashes that will be addressed in the upcoming hotfix for consoles, which should be released very soon, apologies for the frustration caused.

Hello @Zxrco02, in order for us to provide you with further information regarding a ban, you’ll need to reach out to us privately as indicated in our terms of conduct and provide the servers you play on, in-game name and the name of any clans you belong to.

Hi @MRKs, welcome to the forums!

Could you share additional information with us, such as:

• Which XBox model do you have?

• Do you have your game installed to an SSD or HDD?

• Is the console stable playing other demanding games?

• Does it exhibit any signs of overheating while playing CE?

Additionally, do you play with the admin mode enabled?

Thank you, we’ll forward this information to our team so that they can look into the issue, apologies for the inconvenience caused.

Hi @Silkenatom83, welcome to the forums!

Are you still experiencing this issue?

If so, please try to reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnecting it from the power outlet for a couple of minutes.

Hi @Phoenix1664, thank you for pointing this out, we’ll forward the issue to our team.

Could you share additional information with us, such as:

• Which XBox model do you have?

• Do you have your game installed to an SSD or HDD?

• Is the console stable playing other demanding games?

• Does it exhibit any signs of overheating while playing CE?

Hello @devildog9802, could you let us know on which server(s) you’re experiencing this issue?

Thank you for your reply, we’ve checked the server stats and there seems to be no issue, there’s also plenty of player activity throughout the day.

We’ll reach out to you privately to ask for further details to help determine this issue.

Hi @Turgron, thank you for reaching out, we’ll forward the shared information to our team so that they can look into both issues.

Hi @Egis511, thank you for your kind words, if possible for future reports please be sure to create only one post per issue if there are no threads currently open for it.

We’re aware of some of the issues you’ve pointed out, but would like further information regarding the doubled items on death, did this happen with your character’s inventory? Do you recall any events that lead to this situation?

Regarding the new DLC pieces not stacking, could you please elaborate on which pieces are giving you issues?

Additionally, are you playing online or in singleplayer?

Hello @Dovaking, welcome to the forums!

Could you please clarify on the issue you are experiencing?

Hello @ramenchan, we’re aware of the first issue and currently looking into it, regarding the second, does it happen with both followers and mounts?

Hello @Snoogans99, we’re sorry that you’ve had a bad experience with the game, however, we’re unable to handle refunds ourselves, you’ll have to reach out to the storefront where you’ve purchased your title from.

Hi @agfike, thank you for reaching out, we’re aware of the issue and it’s being looked into as it’s not intentional that purges spawn within bases that are properly grounded, apologies for the situation.

Hello @darthphysicist, could you share a screenshot of the exact location of the NPC, and are you able to reproduce the issue consistently?

Hi @Adamhawnis, welcome to the forums!

Did your thrall glitch through geometry or did it get stuck within the boss itself?

Did this issue occur to you more than once?

Hi @Dzonatas, our team is aware of a few issues that may cause the sandstorms to occur more frequent than expected, these are currently being looked into.