Hugo

Hi @DonRose, to report players that are abusing existing bugs you must reach out to us privately, as indicated in our guidelines:

Hi @iLeroxOfDawnZz, we’ve looked into both servers and they appear to be running without any issues, could your friend reach out to us privately so that we can ask him to run a few network tests on his end?

Hello @Gwenjwin, which console model do you have?

Is the game installed to its original internal HDD?

Is this occurring in singleplayer and do you have any similar issues in other areas?

Could you please try each of the following steps and let us know if any of them help, to determine if it’s an installation or patching issue:

• Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnecting it from the power outlet for a couple of minutes.

• Perform a soft factory reset while keeping games and apps.

• Perform a full reinstall of the game.

Hello @sebeag, thank you for reaching out.

Have you tried to restore a save backup from the cloud saves?

We’d suggest that you first ensure that your save is stored on the XBOX cloud, before trying the following steps:

Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnecting it from the power outlet for a couple of minutes, then try loading into your SP session.

If the issue persists, try to perform a soft factory reset while keeping games and apps.

Should you still have trouble loading into the SP game, please try to do a full reinstall of the game.

Hi @ipmanbeuup, welcome to the forums, this issue will be fixed in the upcoming patch which is already being tested in the Test Live server:

Hello @darthphysicist, as mentioned in your other post we’ll be looking into this issue, thank you for reporting it.

If you’re only experiencing this issue in EU servers, could you please provide us with a few server numbers on the servers where you’ve verified this behavior?

As you’ve already tried putting your console on a wired connection, could you also please try to rebuild the PS4 database?

Could you let us know if the crashing occurs when playing online?

We do not enforce any building limits, but we do advise that you keep a low number of light sources and try to not go overboard with placeables and NPCs, if possible, as crashes are in many cases caused by high amounts of placeables in the same area, since the single-player client is unable to handle the same load as the online client, especially on console.

Additionally, could you try to rebuild the PS4 database?

Hi @darthphysicist, the issue with thralls teleporting together with players will be addressed in the upcoming patch.

Hello @Beldoren, welcome to the community!

Did this issue first occur after the latest patch?

Besides the Stoic voice, do you recall the race chosen on character creation?

Is the voice missing on both her client and yours?

Additionally, please let us know if any of the suggestions shared by Sera67 help.

Hi @Timkaru, we’re aware of the issue and it will be addressed in an upcoming patch, thank you for reporting it in any case.

Hi @stelagel, as Gloatingtomb6 has mentioned the thrall failing to teleport is an issue that will be solved in the upcoming patch (currently being tested on the Test Live servers).

Regarding the prisoner aggro, we’ll bring it up to the team to determine if it’s intentional.

Hello @n2wichita75, does the issue persist after server restart?

We’ll send note to the team as it might be caused due to the leashing being reset.

Thank you for the screenshots and additional details, all information shared is valuable for our team to reproduce this behavior and determine the source of this issue.

Hello @Carlos1400, we’ve reached out to you privately to ask for further information.

Hello, we’ll reach out to you to request further network information as well as running a test in order to determine the issue, as it seems to be affecting a limited amount of users.

Hi @darthphysicist, we’ll forward this issue to the team so that it can be looked into, thank you for pointing it out.

Hello @UrBestFriend, does it not show on your character’s crafting list as Improved Firebowl Cauldron?

Have you tried to reset your feats and unlocking it again?

Hello @artrevi, welcome to the community!

We’re aware of an issue with temperature bonuses not being correctly re-applied to offline characters after server restarts, this is being looked into and should be addressed in an upcoming patch.

For now we’d recommend depositing all your inventory in a chest before logging off, which should help prevent any possible loss of items should something happen to your character while you’re offline.

Unfortunately, we’re unable to provide any refunds of materials or equipment lost, as there is no MMO-like admin support for the game in official servers, apologies for the inconvenience.

Hello @Andy, we’ll send note of this issue to the team.

@r4nd0mGamer, that would be a different issue that we’re already aware of.