Hugo

Hugo



25 May

Comment
    Hugo on Forums - Thread - Direct

Hello @sola25bellator, welcome to the community!

The issue with the Abysmal Remnant will be addressed in an upcoming patch.

Regarding the enemy spawn issues, could you elaborate on where exactly this behavior has been observed?

Comment
    Hugo on Forums - Thread - Direct

Hi @Aurora, thank you for reaching out, we’re aware of this issue and it’s being looked into.

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    Hugo on Forums - Thread - Direct

Hi @Painted_aim, welcome to the forums, we’ll be sure to relay this information to the team.

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    Hugo on Forums - Thread - Direct

Hello @KillaKurt, is your console on a wired connection?

Have you tried to perform a clean reinstall of the game or to rebuild the PS4 database?

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    Hugo on Forums - Thread - Direct

Hi @weedelbhoy1, please let us know if you come across this issue again.

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    Hugo on Forums - Thread - Direct

Hello @Gustavo-007, we’ll reach out to you privately so that you can run a few tests on your end to help us determine the issue.

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    Hugo on Forums - Thread - Direct

Hi @Croms_Faithful, apologies for the delay in our response and thank you for updating the thread with your findings.

We’ll forward the information shared on this thread to the developers so that they can look into this matter.

Comment
    Hugo on Forums - Thread - Direct

Hi @Fever905, do you have similar issues in other servers?

Can you ensure that your console is on a wired connection, and also try to perform a clean reinstall of the game or to rebuild the PS4 database?

Comment
    Hugo on Forums - Thread - Direct

Hi, we’ve looked into the LATAM servers and they’ve been active throughout the last few days, we’ll reach out to you both privately to run some network tests and help us determine if there could be any ISP related issue.

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    Hugo on Forums - Thread - Direct

Hello @LandongamerLostboy, how often are you getting crashes and how are they usually triggered?

Have you tried to perform a clean reinstall of the game or to rebuild the PS4 database?

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    Hugo on Forums - Thread - Direct

Hello @franjavier1996, welcome to the forums!

Can you confirm that this issue is happening on a singleplayer session?

Could you try deleting your user settings for the game through the PS4 save data management?

Comment
    Hugo on Forums - Thread - Direct

Hi @Nickblue2, there was an unexpected downtime that has been addressed by G-Portal, apologies for the inconvenience.


21 May

Comment
    Hugo on Forums - Thread - Direct

Hi @Shaw, thank you for reaching out!

Could you please provide a short video or some screenshots of the areas that are most affected by this issue, as well as additional information regarding the estimated amount of building pieces used, lighting sources, placeables and NPCs within that area?

Comment
    Hugo on Forums - Thread - Direct

Those crash reports are received by our developers and provide valuable data that aids in reproducing and addressing the issue. Without them, we might not be able to address certain issues.

Did the latest hotfix make any impact on the frequency of your crashes?


20 May

Comment
    Hugo on Forums - Thread - Direct

Hello @Apscfc, the server crash issues have been addressed in yesterday’s hotfix, as well as certain issues that resulted in thralls dying to fall damage.

Please don’t hesitate to share any feedback regarding these fixes.

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    Hugo on Forums - Thread - Direct

Hi @Monsterdave666, which server are you referring to, a private or an official one?

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    Hugo on Forums - Thread - Direct

Hello @Narruc, please provide as many details as possible, including which specific servers you’re having issues logging into, as indicated below:

Read more
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    Hugo on Forums - Thread - Direct

Hi @Dragonborn, we’re currently looking into this issue, apologies for the inconvenience.

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    Hugo on Forums - Thread - Direct

Hello @GameCanine73, welcome to the forums and thank you for the report!

Could you please let us know which specific controller you were using originally and which one you’ve swapped to?

If you launch the game while only using the initial controller that had ran out of batteries before, do the issues persist?

Lastly, could you let us know if the thrall decay setting is enabled or disabled?

Comment
    Hugo on Forums - Thread - Direct

Hello @StarkyGuy, thank you for reaching out and for your kind words!

Do you only experience this issue in a private server or are you also unable to use voice communication on official servers?

We’ll be sure to forward your feedback to the team.