Hugo

Hello @JimGreek1, could you let us know if these crashes occur with Admin mode on, and if playing with it off reduces how often you crash?

There are a few steps that you can take on your current console that can assist with performance and other issues that could be related to installation and patching:

• Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnecting it from the power outlet for a couple of minutes.

• Perform a soft factory reset while keeping games and apps.

• Perform a full reinstall of the game.

Hi @JimGreek1, we’ve got back to you on your other post.

Hello @Valyri3n , could your friend try to reset the console cache and perform a full reinstall of the game?
Could he also see if the issue occurs in singleplayer?

He can reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnecting it from the power outlet for a couple of minutes.

@MillkMan what console model do you have?
Is this happening to you on a private or official server?
Could you please try the above suggestions as well?

Hello @scott_pe, welcome to the community!

Server 2585 has suffered no interruption of service, it has been online for several days and has an active playerbase.

Do you have any issues with other servers?

Hello @Crazed, welcome to the forums!

We can’t provide any sort of ETAs on this but the avatars are currently being looked into.

Hi @Rollotomozi, thank you for reaching out.

Do you also experience these issues in other servers? If so, which?

Have you tried to perform a clean reinstall of the game or to rebuild the PS4 database?

Hello, some server experienced slightly longer downtime during the update, and there was also an outage in the LATAM region, but services should all be up and running as of today.

Hi @Turgron, there was an unexpected outage yesterday but the issue was addressed within a couple of hours, please let us know if you experience any further troubles.

Hello @L4FX_hachibi, welcome to the forums!

The issue has been addressed by G-Portal, please let us know if you experience any further trouble with the server.

Have you also tried to manually download all the individual DLCs as Andy has suggested?

If that still doesn’t work please attempt a full reinstall of the game.

Hi @jinxsama1, thank you for your report, we’ll forward this information to the developers.

Hello @Nonpare, welcome to the forums, this is intended and not an issue as the previous Complete Edition included all the DLC available at that time.

Hello @Florabud, we were not aware of this issue as these thralls are not meant to be spawned, we’ll be sure to reach out to the developers regarding this matter.

Please let us know if this new hotfix has helped with the frequent crashing as we’ve addressed several of the major crashes that had been reported since the Followers 2 patch’s release.

Hi @tcool, @Waterfox, we’ve reached out to G-Portal to look into this matter, apologies for the unexpected interruption of service.

Hello @Diablo, welcome to the forums, we’ll reach out to you privately to run a few tests regarding your connection and ISP, as there are no apparent issues observed through the server stats.

Hello @rafacouto63, this issue will be addressed in the upcoming hotfix that will be released very soon on console.

Thank you for pointing this out @Croms_Faithful.

Hi @ZazouTV, another user has previously reported that he managed to solve a similar issue after deactivating and reactivating his system as primary, and then proceeding to restore the licenses.

More information in the following links:

https://manuals.playstation.net/document/en/ps4/settings/activation.html

...

Hi @The_gamer00600, could you please share a video or screenshot of this behavior?