Hugo

Hugo



22 Apr

Comment
    Hugo on Forums - Thread - Direct

Thank you for providing additional details, we have relayed this information to the developers.


21 Apr

Comment
    Hugo on Forums - Thread - Direct

This concern has been forwarded and we’ll be sure to share any relevant news as soon as we have them.

Please keep this thread on topic, thank you.


20 Apr

Comment
    Hugo on Forums - Thread - Direct

For those experiencing this issue, please reply to the following thread with the requested details:

Read more
Post
    Hugo on Forums - Thread - Direct

Greetings Exiles,

We’re currently aware of the infinite loading screen and PvE-C-specific issues on this platform and are looking into any possible causes for both issues with high priority.

If you’re experiencing this, we would appreciate it if you could please share any relevant information in this thread, such as:

  • Your region
  • Console model (PS4, PS4 Pro, PS5)
  • Connection speed, and whether the console is on cable or Wi-Fi
  • Server number and timestamp for when you’ve experienced the connectivity/loading issues
    • Please include timezone (ie. 13:45 GMT)

Lastly, please keep this thread on topic, thank you.

Comment
    Hugo on Forums - Thread - Direct

Unfortunately, we’re unable to disclose any further details about upcoming patches at this time.

Comment
    Hugo on Forums - Thread - Direct

Hello @Derangedxzombie, do you have similar issues trying to join an online server?

Have you tried reverting to an older backup of your singleplayer save?

Regarding some of the in-game settings not saving, this is a known issue that will be addressed in a future patch.

Comment
    Hugo on Forums - Thread - Direct

Hello @Klamra, there was a false-positive spot within the Scuttler’s Shortcut that has already been fixed, it will be available in the upcoming patch.

Comment
    Hugo on Forums - Thread - Direct

Hi @Sniperrelaoded, to report players that are breaching the terms of conduct in Official servers, you should reach out to us through Zendesk , as detailed below:

Read more

19 Apr

Comment
    Hugo on Forums - Thread - Direct

Hi @Gloatingtomb6, thank you for bringing this to our attention, we’ll have the team look into it.

Comment
    Hugo on Forums - Thread - Direct

notes


performance

  • Fixed a number of client and server crashes.
  • Fixed a number of crashes upon joining a server via friends list.
  • Fixed a number of connectivity issues.
  • Improved loading times when connecting to a server.
  • Added a number of server-side and client-side optimizations, especially in regards to the building system.
  • Improved network security features on dedicated servers.
  • Fixed performance during fights with a high number of NPCs.
  • Addressed an issue that would cause the game to freeze and crash when interacting with NPCs or UI under certain circumstances.
  • Fixed an issue that would cause the game...
Read more
Comment
    Hugo on Forums - Thread - Direct

Changelog:

We will update this section with any changes applied to the patchnotes and hotfixes released for this update.


2021/04/19 17:30 UTC

Removed certain entries to prevent confusion:

  • AI and Thrall fixes

    • Fixed an issue with a certain T4 Surge Priest not being able to be KO’d.
    • Specialist thralls are now available in more surge types.
  • General

    • Some types of fish were unobtainable. This has now been fixed.
  • Balance

    • Glass flasks and coins are now crafted in the Furnace rather than in the Tinker’s table.

2021/04/19 12:00 UTC

Added Known issue for clari...

Read more
Comment
    Hugo on Forums - Thread - Direct

Hi @Gloatingtomb6, have you only noticed this happening to the mentioned NPCs?

We’ll forward the issue to our team in any case.

Comment
    Hugo on Forums - Thread - Direct

Hello @mongo300, are you experiencing this on single-player or in an online official server?

If on single-player, could you let us know what your NPC Respawn multiplier is set to in the server settings?

Comment
    Hugo on Forums - Thread - Direct

Hi @KmKn, there’s no date for the upcoming performance update, we’re working hard to get it out as soon as possible.

Could you provide a short video showcasing the base where you’re experiencing performance issues so that we have a reference to provide to development?

Regarding NPCs getting stuck, this is a known issue for this patch that has been improved in the upcoming 2.4 update.

Read more
Comment
    Hugo on Forums - Thread - Direct

Hey @Gloatingtomb6, could you let us know if you notice this in subsequent sandstorms, as well as the specific location you’re in when it happens?

Comment
    Hugo on Forums - Thread - Direct

Hello @rockvision, as CodeMage mentioned, it’s likely that they’re using unicode, which is something we hope to fix as soon as possible.

In the meantime, feel free to reach out to us through Zendesk as abuse of this exploit to impersonate other players and clans is something we can act upon:

Read more
Comment
    Hugo on Forums - Thread - Direct

Hello, we apologize for this situation but, unfortunately, we’re unable to offer any assistance with the restoration of items.

Did your friend happen to check your event log for a possible cause of death?