Hugo

Greetings Exiles,

As mentioned in the previous Producer Letter, and after thorough internal and external testing, in today’s hotfix we’re fixing a dashboarding crash that occurs a few seconds after joining dedicated servers!

Being one of the most reported issues affecting this platform, it will pave the way for further fixes and optimizations, which are currently in the pipeline.

We appreciate your patience and understanding as we continue to work hard to ensure that we provide a smooth Conan Exiles experience on the XBOX.

If you haven’t already, be sure to check out our latest ...

Hello @TwistedSD, we’ll reach out to you privately to request further information in order to be able to assist you with this matter.

Hello @TheHourMan, this issue is definitively on our radar we’re hoping to address it in a future update.

Thank you for reaching out @Mr.DP, as this was already reported through Zendesk, do allow a few working days for our team to reach out to you.

Also, please be aware that re-posting on the forum will not expedite the resolution on Zendesk tickets.

Hello @Miqua, welcome to the forums.

Does the issue persist without any mods being used?

Hello @TheHourMan, thank you for reaching out, we’ll forward this feedback to the team.

Hello @Skymoon, as Narelle has mentioned this is not a bug, certain weapons are intentionally not meant to be used by followers, as hinted in their info panel.

Hello @GAJMAN35, could you please provide screenshots of the exact areas where your follower gets stuck?

Hello Exiles, we’ve just released a security update for BattlEye.

01/02/2021

Version 2.2_272565 released. Changelog:

• Updated BattlEye binaries

Does the issue persist if you don’t resub to the mods?

Hello, we’re aware of the issue and it has already been fixed internally, it should be present in an upcoming patch.

Hello @Bodin, to clarify the short downtime that occured at the time of your post was due to Steam services being down, as we use their authentication services.

When these disruptions happen they usually last for a short period of time, and there’s no workaround or anything that we can do on our end, unfortunately.

As Multigun has suggested, ensuring that the correct C++ redistributables are installed and updated has helped several users resolve this issue, and to further clarify this is not something that we can fix on our end as the game will always rely on these files.

Please follow the steps provided in this thread and let us know if it helps.

Hello, this issue will be addressed in the upcoming parity patch, as it’s already fixed internally.

You may still report players found abusing it through Zendesk, just be sure to provide irrefutable evidence such as a video of the occurrence so that our team can assist.

We’re closing this topic as the discussion has run its course.

As stated in the thread, this hotfix addresses a specific crash issue.

Additional fixes to other crashes will be released as soon as possible, together with performance improvements, thank you for understanding.

Please try to validate the game files through Steam first and, if that doesn’t help, a full reinstall.

Hi @Zardoz, thank you for bringing this to our attention.

Hello @Kanealpha, we’re unaware of any issue with replacing vanilla ceiling pieces, does the issue occur in an unmodded singleplayer sessions or server?

If so, could you please provide a short video of it?

Hi @PlayerfromVietNam, we’ll be sure to bring this matter to the developers’ attention.

Hello @Teabag, welcome to the forums!

This would not fall under exploit abuse but rather a possible bug abuse should this behavior (palisades dealing damage outside of raid time) be unintentional.
We’ll relay this matter to the developers so that they can consider it.