Hugo

Hugo



12 Apr

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    Hugo on Forums - Thread - Direct

Hi @Technicolorfool, thank you for reaching out, this is intentional and was part of a change that had her deal significantly more damage with the attack at the expense of the damage-over-time effect.

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    Hugo on Forums - Thread - Direct

Hello @Dark_Overlord, we’ll forward this matter to the developers as it might not be intentional, thank you for pointing it out.

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    Hugo on Forums - Thread - Direct

Hello @sirvink , we’re aware of this issue and it will be fixed in an upcoming patch, thank you for bringing it up.

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    Hugo on Forums - Thread - Direct

Thank you for taking the time to provide screenshots for these graphical glitches @Coty.

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    Hugo on Forums - Thread - Direct

Hi @DaVice, thank you for the detailed feedback on this issue, we’ve just relayed it to the developers.

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    Hugo on Forums - Thread - Direct

Hello @Coty, thank you for the feedback, we’ve registered the issue so that it can be looked into.


29 Mar

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    Hugo on Forums - Thread - Direct

Hello @HyperJohnua, welcome to the forums, and thank you for reaching out.

This issue should be addressed in the upcoming console patch.

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    Hugo on Forums - Thread - Direct

Hello @EvelynKeys, welcome to the forums.

In these situations, followers usually go back to the last place where they were set to guard.

However, since it has disappeared from the follower list it has certainly died, did you set your Event Log sliders (days, proximity) to the highest permitted value before clicking submit?

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    Hugo on Forums - Thread - Direct

Hi @GrandTickler, this issue occurs due to the Vault Refresh System that is triggered after the boss is defeated, if you afk or logout in the dungeon after this you’ll be teleported to the wrong coordinates as its NPCs and loot respawn.

This should be fixed in the upcoming hotfix for the latest patch.


16 Mar

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    Hugo on Forums - Thread - Direct

There are no plans for linking both maps, you might’ve read about the character transfer which will allow characters to be transferred between servers running different maps.

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    Hugo on Forums - Thread - Direct

Hello @AND_GREAT, we can confirm that this issue has already been fixed internally, unfortunately the fix didn’t make it into patch 2.3 but it will be released in an upcoming patch.

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    Hugo on Forums - Thread - Direct

Bonuses for Sigils are now player-specific, we’ll be sure to update the notes to reflect this intentional change.

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    Hugo on Forums - Thread - Direct

We’d appreciate it if you either use this topic or reach out to us privately by sending a DM at @Community.

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    Hugo on Forums - Thread - Direct

Hello @AND_GREAT, it seems that we were unable to reproduce this issue internally when it was originally reported, we’ll forward your feedback so that it can be looked into once more and will get back to you if we need any additional details.

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    Hugo on Forums - Thread - Direct

Hello @black7, we’ll reach out to you privately to assist with this matter since we require that you provide some additional details. Please check your direct messages inbox.


15 Mar

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    Hugo on Forums - Thread - Direct

Hello @veolz, we’re aware that the changes from update 2.1 to exceptional and flawless items have rended this achievement obsolete, and our team will be sure to rectify this as soon as possible.


05 Mar

Comment
    Hugo on Forums - Thread - Direct

Hi, we’ve previously stated on the patch notes that this is both a known issue and that we’re currently working on a fix:

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    Hugo on Forums - Thread - Direct

Hello @sirvink, thank you for bringing this to our attention.

We’ve reached out to you privately to request that you share your “Game.ini” file with us, further details can be found within the DM.


04 Mar

Comment
    Hugo on Forums - Thread - Direct

Hey @Mistborn, welcome to the forums.

The singleplayer client has its own set of issues that can be extremely hard to reproduce/debug and do not show up during online play since both clients work differently. More often than not, said issues involve either the server settings or the user settings, and at times they even disappear on their own.

As you’re on the PS4, I’d suggest that you first backup your current save, either to the cloud or to an ...

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    Hugo on Forums - Thread - Direct

Hello @Wil_oliveira10, infraction reports are handled exclusively through Zendesk , you may reply to the email you’ve received after sending the report to follow up on this situation as we do our best to respond to all tickets.

If you haven’t heard back for a long period of time and/or are unable to reach out through Zendesk for some reason, you can always send a DM @Community...

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