Hugo

Hi @turkco, could you specify on which server this is happening?

Hello @Zanadja, welcome to the forums!

Did you try submitting an Event Log search with the Proximity and Days parameters set to max and with all the toggle boxes enabled to see if any relevant message showed?

In any case, we’ll register the occurrence for our team to look into, apologies for the frustration it has caused.

Hello, we’ve reached out to G-Portal to look into any possible server issues and have also registered the reported client behavior for our team to investigate, apologies for the situation.

Hello @JackFS4, welcome to the community, would you mind sharing a short video recording of the issue, as well as provide additional information regarding the possible amount of building pieces, placeables, NPCs and lighting sources present in the area?

Does the issue happen when you login into your base or is it persistent?

Hi @Zandman, we’re aware of this and it will be addressed as soon as possible, thank you for reporting it.

Hi @SolarSpade, welcome to the forums!

Could you provide a screenshot of the exact location where you fell into and where you logged out, so that we can address the issue?

We’ve just got word that the issue with the JP servers will be addressed with the upcoming parity patch that should release within the end of this month, we apologize for the frustration this has caused.

We’ve confirmed that the server is restarting daily as expected and have registered the issue for QA to investigate.

Thank you for clarifying, we’ll register the issue.

Are you always unable to log back into the server when the issue occurs?

For how long as the issue been happening?

Hey @Croms_Faithful, we’ll relay this information to our team so that they can determine if there’s an issue with the attack rotation for the Red Mother, thank you for pointing it out!

Please avoid repeatedly posting on this topic regarding any particular issue, as it has been mentioned it should be used for feedback on the current patch and its features.

Addressing crashes has been an ongoing priority for our team, if you’re being affected by any specific crash please open a thread providing as much information as possible while also following these guidelines:

Hi @Porksworth, thank you for reaching out, this is the appropriate section for all sorts of issues, including visual glitches.

Although minor issues like this one might not be prioritized, if we’re not aware of them there’s no chance they can be addressed, so it’s always best to report when in doubt.

We’ll take note of it for our team to look into.

Hello @ExilesSupport, welcome to the forums!

Is this happening at all times and with any item type that is transferred through that method?

If you logout then back in, are the items still missing from the container?

Hi @LandongamerLostboy, thank you for pointing this out, we’ll have the team look into any possible issues regarding the XP rates.

Hello @Shawnou, thank you for pointing this out, we’ll register the issue for our team to look into.

If possible, could you further elaborate on it by answering the above questions?

Hi @mihai08, is this happening in an official server? If so, which?

What was the cause and location of death, and are you still unable to login?

Which XBOX model do you have?

Is the game installed to its internal HDD?

Could you also specify which camps have produced this behavior?

Hello @Akaiser, welcome to the community!

Has Exp has mentioned, the issue was resolved in the current hotfix for PC, which will be available for consoles soon.

Hi @GabrielMartins, welcome to the forums!

We’re aware of the current pathing and teleport issues with thralls and these are being looked into, apologies for the situation.

Hello @Dragazo, was the HP the only statistic affected when you relaunched the game?

Which specific thrall was affected and what level was it at?