Hugo

Hugo



06 Mar

Comment
    Hugo on Forums - Thread - Direct

Thank you!

Server #3075 was temporarily taken down for some maintenance, could you let us know if the issue persists at this time, as we’ve been monitoring its activity and it seems to have stabilized?

Comment
    Hugo on Forums - Thread - Direct

Hello @Smm1990, thank you for reaching out!

We’ll relay the issue with the broken shield removal disrupting combos to the developers.

Thralls taking durability loss to their shields, however, is intended.

Comment
    Hugo on Forums - Thread - Direct

Hi @Juan_Mendoza, did you check your in-game audio settings to confirm they weren’t changed?

Have you tried resetting them to default?

Lastly and while the game is running, could you check the Volume Mixer on Windows to determine if the application is muted?

Comment
    Hugo on Forums - Thread - Direct

Hello @2000IQboy, welcome to the forums!

Have you tried to verify the integrity of the game files through Steam, or to perform a full reinstall?

If the above doesn’t help, please share as many details as possible regarding the crash, such as it happens during gameplay or when starting up the game, if you were ever able to play and what caused it for the first time, and your computer specs.

Comment
    Hugo on Forums - Thread - Direct

We’ve poked GPortal regarding the current situation on this server, apologies for the frustration it has been causing.

Comment
    Hugo on Forums - Thread - Direct

Hello @burning, the current follower stats and perks system is working as intended, however, if you have any feedback to share regarding its current balance please post it in the suggestions forums:

https://forums.funcom.com/c/conan-exiles/exiles-suggestions/9

Comment
    Hugo on Forums - Thread - Direct

Hello @nicktakeni, welcome to the forums!

Our developers are currently looking into this matter, apologies for the inconvenience caused.

Comment
    Hugo on Forums - Thread - Direct

Hey @Tephra, we’ll register the issue for our developers to look into, thank you for pointing it out!

Comment
    Hugo on Forums - Thread - Direct

Hello @Zealous_Chaos, in the future please report only one issue per thread as indicated in our guidelines:

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Comment
    Hugo on Forums - Thread - Direct

Hi @ConanChick, according to the server stats it seems to be running without any issue and it has a few clients logged into it, are you able to connect to other servers other than that one?

Comment
    Hugo on Forums - Thread - Direct

Hello @Mahejo, are you hosting your own private server?

There was an issue months ago with a script (Servercleanup.bat) that would delete exactly the items you’re missing. It’s been fixed since then and running the script again would return those missing forges.

Comment
    Hugo on Forums - Thread - Direct

Hello @AlpinaBG, apologies for the delay in our response, we’re currently looking into the connectivity issues that are affecting a few servers.

Comment
    Hugo on Forums - Thread - Direct

Hi @Vahlok, the team is aware of this issue still ocurring and it’s being looked into, thank you for bringing it up in any case.

Comment
    Hugo on Forums - Thread - Direct

Hello @DarkJedi, the building restriction were previously applied to the rocks below the NPC to block undermeshing within them and to prevent blocking the NPC itself.

You should still be able to build around that area if you so desire.

Comment
    Hugo on Forums - Thread - Direct

Hi @Appellomancer, we’ll forward this matter to our team so that they can attempt to reproduce the issue, thank you for reporting it.

Comment
    Hugo on Forums - Thread - Direct

Hi @Shadowkat2120, thank you for bringing this to our attention, we’ll reach out to G-Portal to determine what was the cause for this extended and unexpected downtime.

The servers should all be available by now.

Comment
    Hugo on Forums - Thread - Direct

Could you please ensure that your save is stored on the XBOX cloud before trying each of the following steps and letting us know if any of them helps with solving or reducing the crashing:

  • Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnecting it from the power outlet for a couple of minutes.

  • Perform a soft factory reset while keeping games and apps.

  • Perform a full reinstall of the game.

Comment
    Hugo on Forums - Thread - Direct

Thank you for sharing these details, we’ll forward them to the team.

Comment
    Hugo on Forums - Thread - Direct

Hi @Hidekii, we’re sorry you’re experiencing a frustrating situation in an official server.

Our stance regarding harassment and griefing states that we only intervene in extreme cases, such as players preventing others from entering the game area by walling off the spawning area after character creation, in which case you should reach out to us privately.

More information below:

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Comment
    Hugo on Forums - Thread - Direct

Hi @Kawaty, thank you for reporting this, we’ll reach out to G-Portal to determine if there’s any issue with the server and register the performance issue.

Would it be possible to share a short video of the issue in action?