Hugo

Hugo



27 Feb

Comment
    Hugo on Forums - Thread - Direct

Hello @Smm1990, welcome to the community!

It’s unfortunate that you’ve lost the contents of your containers, could you please share a screenshot of how and where they were exactly placed to help our team reproduce the issue and address it?

Did it happen while playing online in an official server?

Can you also let us know through the information displayed in the Event Log if they lost stability after the daily server restart, or upon you logging in?

It might be advisable not to stack containers on top of placeables other than building blocks, such as ceilings or foundations, in order to prevent any possible loss of said containers due to stability related issues.

Comment
    Hugo on Forums - Thread - Direct

Hi @zwkdiv, thank you for taking the time for reporting this issue, we’ll relay this information to the team.

Comment
    Hugo on Forums - Thread - Direct

Hello @Babyfacekane, as we have mentioned to you through previously exchanged PMs, our developers are working on measures against undermeshing exploits, which should be released in a future patch.

We’ve also noted that it could take up to several days for our team to be able to look into player reports, and how it’s against our guidelines to report exploits or accuse other players in our forums, so please refrain from doing it as you were already made aware of the forum rules.

As Multigun has mentioned, it has been brought up in the current testlive patch notes, which you can check out below:

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Comment
    Hugo on Forums - Thread - Direct

Thank you for sharing this data with us @erjoh, does destroying and rebuilding both the foundation and the wall result in the wall stability remaining at 0?

Which specific building pieces are getting destroyed on restart other than the wall, and do they also have 0 stability?

Comment
    Hugo on Forums - Thread - Direct

One way of accessing the screenshots through your tablet would be to upload them through your PS4 to a the playstation messages app, facebok or twitter, then downloading them and uploading them here or sharing a link to them.

Does having a second layer of building pieces (walls, foundations or ceilings) not prevent the bleeding effect?

Comment
    Hugo on Forums - Thread - Direct

Hello @Munginho_10, which purge are you getting?

Does it happen consistently with it, or any other purge type?

Can you confirm that you’re playing in an official PvP server?

Could you share a screenshot of the event log with any purge related messages, as well as the current location of your base?

Comment
    Hugo on Forums - Thread - Direct

Hi @speedice and @Mummymayhem23 , is the issue with the follower occurring in the online or singleplayer client? Could you share the areas where your followers have had most trouble navigating in?

@Mummymayhem23 regarding other additional issues please open a separate topic for each if none is available.


26 Feb

Comment
    Hugo on Forums - Thread - Direct

Hello @RebelZeitgeist, welcome to the forums!

Were there any relevant messages in your Event Log?

Are you aware if the crafting in progress might have overlapped with the daily server restart?

Comment
    Hugo on Forums - Thread - Direct

Hi @Alhambra, could you share a couple of screenshots that depict the situation you’re describing?

Comment
    Hugo on Forums - Thread - Direct

Hi @speedice, thank you for sharing this data with us, we’ll be sure to forward it to the team.

Specifically regarding the following:

Were these sandstorms invisible/missing their VFX?

Comment
    Hugo on Forums - Thread - Direct

Hello @caedussolo, welcome to the forums and thank you for reaching out!

If the above suggestion doesn’t work, please try deactivating and reactivating your system as primary, and then proceeding to restore the licenses.

More information in the following links:

https://manuals.playstation.net/document/en/ps4/settings/activation.html

...

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Comment
    Hugo on Forums - Thread - Direct

Hi @BROLY, welcome to the forums!

The purpose of this section is to report issues as indicated in the following guideline:

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    Hugo on Forums - Thread - Direct

Thank you for pointing this out @WhatMightHaveBeen, we’ll register this matter so that our team can determine whether it’s intentional or not.

Comment
    Hugo on Forums - Thread - Direct

Hello @speedice, did this occur by logging in right after the server restart, or was it simply the first login of the day?

To further clarify, did it occur on the first login of the three days mentioned, and did the clipping only happen with resource nodes?

Comment
    Hugo on Forums - Thread - Direct

Thank you for taking the time to provide the requested screenshots.

In short, you logged out sometime after midnight and your base was intact, then at about 3 in the morning it disappeared without any event log message?

Was no building piece or placeable left in the location where your base was at? Could you specify the exact location it was built on?

Also, was the sandstone foundation logged at 03.24.06 possibly part of your base?

Comment
    Hugo on Forums - Thread - Direct

Hello @Arch_Angel795, in addition to Wak4863’s questions, did you actively check the map room’s decay timer?

Did this occur after the server restart?

Comment
    Hugo on Forums - Thread - Direct

Hi @Geo855, could you please share a few screenshots of your base and event log?

Do you experience similar issues in other areas or playing online?

Comment
    Hugo on Forums - Thread - Direct

Hi @Steel-axe, welcome to the forums!

We’ll be sure to relay this information to our team, could you also please share a screenshot of a building piece whose stability is off as well as the exact layout?


24 Feb

Comment
    Hugo on Forums - Thread - Direct

Hello @Irish_Ginger, welcome to the forums and thank you for reaching out, we’ll look into your server as well.

Comment
    Hugo on Forums - Thread - Direct

Hey @XxKittyxX, welcome to the forums!

Is the issue occurring with an official controller?