Ignasis

Ignasis



03 Jun

Comment
    Ignasis on Forums - Thread - Direct

Thank you for confirming this works!
We’re now looking into how to address this issue with SteamCMD. Until then, the workaround will help!
Sorry for the headache!

Comment
    Ignasis on Forums - Thread - Direct

For those still experiencing issues in private servers, could you try this workaround we shared in the feedback thread?

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Comment
    Ignasis on Forums - Thread - Direct

Hey everybody,

Us, again!
For those of you in private servers and still experiencing some issues, please follow the workaround we shared on top of the post before.

We are currently investigating the issue, but we think we may have spotted it already. It seems to do with SteamCMD getting a bit confused with the back and forth patching of these fixes.
For now...

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Comment
    Ignasis on Forums - Thread - Direct

Additionally, please also try this common fix for many corrupted files issues (especially if playing with mods):
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Comment
    Ignasis on Forums - Thread - Direct

Greetings, Exiles!

We’re releasing a stability patch that addresses the issues introduced with June 2nd’s patch. This includes crashes and freezing issues, especially after teleporting and using the maproom. This patch also addresses issues when loading into custom map mods and other similarly reported issues since yesterday’s patch. We have also reapplied two stability hotfixes released last week.

Thank you everybody for your feedback and patience while we’ve addressed this issue. Stay safe.


Please remember that updates can mess with your installed mods. We suggest taking a backup of your current database before updating to any new patch if you have mods installed.


notes
performance...

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Comment
    Ignasis on Forums - Thread - Direct

Alright everybody. Excellent news. We believe we may have a fix. We’ve completed a new build which has gone through internal testing, where we have addressed the performance and mod issues.
We’re currently finishing the last touches and we will proceed with the release of this patch.

Once again thank you all for your patience and feedback during this time and, hopefully, see you ingame in a bit!

Comment
    Ignasis on Forums - Thread - Direct

Hopefully we’ll be able to share better news very soon. For now we’re trying to build a new version that holds up and shows no traces of the stability problems.

Comment
    Ignasis on Forums - Thread - Direct

So to summarize a bit. We’re aware of issues with long loads, crashes and the game freezing, as well as issues with mods (of various kinds, but most notably, not being able to load custom maps).
We have isolated where the error may have occurred and we’re now working on rebuilding a new version that’s not affected by this problem. From there it’s testing it and releasing it.

We’ve got no estimate yet, since any of those steps could take either seconds or hours depending on our findings. But we’re doing the best we can to make sure we’re thorough with it and to release it as soon as we possibly can without jeopardizing other parts of the game.

On another note. Please let’s refrain from pointing fingers and calling out individuals, especially by their real names. This is in regards to a recent message our moderation had to intervene against. Please, once again, let’s try to be excellent to each other.

Comment
    Ignasis on Forums - Thread - Direct

It is okay to be disappointed, we are too. We are doing as much as we can to get this situation resolved as soon as it is possible and we’ll let you all know about any new updates or breakthroughs about this situation here as early as we get them.

Until then let’s try to be excellent to each other. Even to @CodeMage and his verbosity :stuck_out_tongue:

Comment
    Ignasis on Forums - Thread - Direct

This issue has nothing to do with the Twitch integration.
While we understand the frustration and it is okay to be disappointed, please let’s remain constructive. :slight_smile:

Comment
    Ignasis on Forums - Thread - Direct

Just gonna leave this here.

:pineapple: :pizza: :pray:

Comment
    Ignasis on Forums - Thread - Direct

Also, forgot to mention in the last status update: We’ve got a reliable repro case and have identified the issue. So it’s all about getting the nasty squashed :hammer:
Sorry again for the frustration and thanks for the patience.

:coffee:

Comment
    Ignasis on Forums - Thread - Direct

Hey all, status update:

We’re still working on the issues. We’ve got the majority of our team working on creating and testing a fix and we hope to have more news soon. For now, we have no ETA other than as soon as we possibly can.

Comment
    Ignasis on Forums - Thread - Direct

Added a workaround in the main thread for those of you affected with the dedicated server loading issue.

Comment
    Ignasis on Forums - Thread - Direct

Please continue the conversation in the threat @Myrzik_72 linked above.
Thank you and sorry for the frustration!

Comment
    Ignasis on Forums - Thread - Direct

Hey there,

Please report official server issues via our Zendesk platform:
https://funcom.zendesk.com

Thanks in advance.

Comment
    Ignasis on Forums - Thread - Direct

Hey there,

Please report official server issues via our Zendesk platform:
https://funcom.zendesk.com

Thanks in advance.

Comment
    Ignasis on Forums - Thread - Direct

Walk the plank is just a fancy term for trampoline gymnastics anyways!