Ignasis

Status report.

Day seven: your answer lies within this link.

Yes, if claimed on Twitch it is just a matter of us fixing the issue with PS4 not correctly fetching that information from your Twitch account. Once we’ve fixed the problem, the drops should show in your game as expected.

Thanks everybody for the logs and information. Our team is looking into this issue at the moment and we’ll aim to find a way to fix the problem as soon as possible.

Oh, and…

Status report:

Day six:

oi2048×1753 9.01 MB

Hey everybody!

We’re aware of an issue where some players playing from the PC Gamepass version of the game are not able to log into the game. We’re looking into the issue and we’d need some information from you in order to get to the core of the issue and fix it.

Those of you affected by this issue, could you send us your logs so we can look into this and figure out what’s causing the error?

The logs would be in the following path:

• /Appdata/Local/ConanSandbox/Saved/Logs

If you don’t have that folder, then you should find it here:

• C:\Users\AppData\Local\Packages\FuncomOsloAS.ConanExiles_pkaskhy6cdq4g\LocalCache\Local\ConanSandbox\Saved\Logs

If you’re willing to help us further , could you let us know the following:

• 1- The login error always occurs to you w...

That issue is solved and coming with the next patch. Unfortunately, pushing patches on PS4 (and Xbox) is not as easy and immediate as on PC. But it is coming.

There’s no news we can share about this other than this and other similar reports are undergoing internal testing in QA to find a reliable repro case for the problem, which we haven’t found yet.

Merged another thread into this one dealing with a slightly different outcome of the same issue. Also changed the title of the topic to better identify the problem.

To summarize, the issue seems to stem from a bottleneck on loading assets (being textures, models or geommetry). It does seem to be worse on PS4Pro and PS5 systems, most likely due to the enhanced settings for the Pro model, which the PS5 also inherits. Installing on an SSD (or a PS5’s internal storage) alleviates, but does not stop these issues, especially on Pro and PS5.

These are the issues now being looked into. There’s no ETA we can share at the moment for a fix, but at the moment this sits as the top issue in terms of priority for PS4 internally.

Hey everybody,

We have had to moderate a certain message on this thread due to targetted harassment towards one group of our community and some wildly unfortunate analogies.
Please, do not use any disagreement as an excuse for insults and forum PvP. Do strive to be constructive and excellent to each other.

Merged thread with the one mentioned above to increase visibility, as they stem from the same issue.

2 posts were merged into an existing topic: 2.4.4 has ruined the quality of textures which the PS4 Pro can handle. It was just fine before the patch

Status report:

Day five:

ayyylulmatey970×545 753 KB

henlo

Hey all,

Thanks for sending us your reports. We’re still looking into this issue and they’ll come in handy to identify the problem. And for what we’ve gathered, we’ve also seen this to be an intermitent issue. Even in internal testing, those of us who got hit by the problem could reconnect on a second attempt, like @whitcrane mentioned.
We still need to identify the core issue and iron it out, however. So thanks again for those of you sending us your logs.

Hey @Mistborn

Thank you for the info! We’ve sent it to the team to see if we can reproduce it on our end and address it if so.

Status report:

Day four: keeping the hope alive and the coffers dry. Nope! Still no piratey stuff!

Status report:

checks calendar
Day three: Nope, no piratey stuff yet.

We’ve went a bit in detail on to why installing it in a SSD helps, but is not the ultimate solution in our latest responses above