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Just RuneScape things
Just RuneScape things
FYI one of the survey questions is bugged:
For the emblem section: "How do you feel about each of these approaches?"
You can't put the same type of answer, ie "Dislike" for both.
Thanks for raising, we've realised what the issue is now and making changes to all of the questions with similar formatting!
Evening all, we want to give an update on this. Since we first saw it, we've been speaking with our Support team to better understand the situation. The majority of what we're going to be talking about here is from the perspective of what we can see, which is in-game behaviours (versus a lot of the content in the videos). We'll talk about that distinction a bit later on.
The RuneScape accounts in question have now been permanently banned. Firstly, a bit about the accounts and the processes we use to ban. The accounts had previously received a handful of offences for breaking a number of different rules, recently among them was Inappropriate Language/Behaviour. If the accounts in question carried on the way they were, and that's very likely, they would have have been permanently banned at some point. However, we've decided to action these permanent bans now.
Our current processes are largely set up for allowing players to have second chances, hence the original tempo...
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