JagexAyiza

JagexAyiza



28 Feb


26 Feb


23 Feb


22 Feb


21 Feb

Comment

Originally posted by screen317

FYI one of the survey questions is bugged:

For the emblem section: "How do you feel about each of these approaches?"

You can't put the same type of answer, ie "Dislike" for both.

Thanks for raising, we've realised what the issue is now and making changes to all of the questions with similar formatting!


17 Feb


14 Feb


13 Feb

Comment

Evening all, we want to give an update on this. Since we first saw it, we've been speaking with our Support team to better understand the situation. The majority of what we're going to be talking about here is from the perspective of what we can see, which is in-game behaviours (versus a lot of the content in the videos). We'll talk about that distinction a bit later on.

The RuneScape accounts in question have now been permanently banned. Firstly, a bit about the accounts and the processes we use to ban. The accounts had previously received a handful of offences for breaking a number of different rules, recently among them was Inappropriate Language/Behaviour. If the accounts in question carried on the way they were, and that's very likely, they would have have been permanently banned at some point. However, we've decided to action these permanent bans now.

Our current processes are largely set up for allowing players to have second chances, hence the original tempo...

Read more

10 Feb


09 Feb


08 Feb

Comment

I've raised it with the team and they'll be taking a look. It seems to be only select worlds (I've noticed W314 specifically).

Fingers crossed everything will be back to normal soon!

Edit: All should be back to normal now. Thanks for your patience! Enjoy the rest of you evening/day <3

If there were issues regarding items lost I will make sure to get them looked into tomorrow when we're back in the office.


07 Feb


02 Feb


25 Jan

Comment

Originally posted by Pius_Thicknesse

Will the new bosses look identical to their counterparts or are they receiving a graphical update ?

The new bosses have been upgraded visually :)

As for pets, you can still get the old versions as they're included as a transmog option after the update!


23 Jan

Comment

Originally posted by UnluckyNate

I appreciate the follow up, Ayiza! It was just a really surprising statistic. Doesnโ€™t impact anything besides maybe data collection on the back end if something was incorrectly gathered. Who knows, maybe the huge amount of votes in the poll diluted out iron players who are normally active in the smaller polls and that is where they make up much higher percentages. Look forward to hearing the final verdict, regardless!

Turns out the data was looking for the wrong flag. With everything that's been going on I guess we just let this slip, so I'm really grateful for it being called out :)

Comment

Originally posted by dadosrs15

/u/JagexLight, in the in-depth poll, about 50% of the way through, the answer box for the question "(OPTIONAL) Describe in one word what makes you most excited about the prospect of training a new skill." is showing up as a password box and is dotted out, using Firefox on Windows. Just odd that you can't see what you're typing.

It's been changed now to normal text, was just an oversight having it as a password field. Sorry about that!

Comment

Originally posted by UnluckyNate

So less than 8,000 irons of all types (reg, HCIM, UIM, GIM) voted? I just still find that hard to believe unless the community purposely didnโ€™t vote but why wouldnโ€™t they for such a big poll.

r/ironscape has 117K subs

I've asked the team to double check the data is correct, but in terms of where we've pulled it from in CM, it's the right percentage at least. That being said, it is much lower than previous poll stats we've shared, and now I'm second guessing it (hence asking the team to double check)