JagexKari

JagexKari



17 May


10 May


04 May


29 Apr


19 Apr


12 Apr

Comment

Originally posted by ImRubic

Why are we unable to get a full newspost of all the Awesome April week information in advance?

The development cycle for these events is much shorter than our usual timescale, given how the events themselves are a reaction to a situation that has and still is consuming a lot of resources. Information is constantly changing and so are the plans, meaning as much as we want to outline everything we're doing this month we're not in a position to do that.


06 Apr


31 Mar

Comment

Hey folks, we've just launched the second wave of accounts. See the update here:

Wave 2 - 12:00 Game Time, March 31st

Hello everyone,

We've just released another larger wave of accounts back into the game as of 12:00 Game Time. It's great to see some of you back playing out there and to see more accounts returning to Gielinor.

We wanted to let you know that this will be our last wave before the UK Bank Holiday weekend, with our next wave planned for Tuesday, April 6th. We've done everything we can to expedite the process of getting you back into game, but given some of the now-fixed surprises Wave 1 provided, we need to make sure there's time to monitor for more abnormal behavior before proceeding. The time spent to do this now will inform the rest of our waves, ensuring we can move at a good scale and pace when we pick up next week.

Thank you for the continued understanding. We hope you have a great E...

Read more

30 Mar

Comment

Originally posted by [deleted]

[deleted]

I feel as though my comment there was taken out of context.

There was definitely far more than 10 accounts, even in this first small wave.

Comment

Good news everyone! We're ready to get the ball rolling on restoring impacted players accounts. Find out more about here: https://rs.game/LockoutRestore

Post

After a March that few of us will ever forget, we're ready to begin the process of returning accounts impacted by the Login Lockout situation.

That's right, the first Returned are soon going to be walking the paths of Gielinor again, after what we know has been a stressful and uncertain few weeks for many. We can't wait to see you back in game, and we can't wait to deliver on that Awesome April of content we spoke about in last week's livestream.

WAVE UPDATES

As we mentioned last week, returning accounts is the start of a journey rather than the finish line. With our learnings from the Beta, this will be a rolling process of returning accounts. Keep this page bookmarked as we bring you all the latest updates on account return waves as we have them.

Wave 7 - Final Wave & Next Steps | 12:45 Game Time, April 9th

Hello everyone,

We are very excited to let you know that our final wave of has n...

Read more External link →

29 Mar


26 Mar

Comment

Hey folks! We've just made a new post full of news on returning accounts to players, upcoming content and what we'll be doing to make it right. We will no longer be updating this thread, so please head here for more!

Post

Update:

Good news everyone! We're ready to get the ball rolling on restoring impacted players accounts. Find out more about here: https://www.reddit.com/r/runescape/comments/mgeum0/lockout_account_returns_updates/

A message shared on behalf of Mod Warden

Hey 'Scapers.

I have some significant news to share today on our progress to restore and return accounts impacted by the Login Lockout. This is a lengthy update that includes the first details on the return of accounts, our planned aftercare process, our plans to make things right and more beyond. 

Beta Learnings

The Beta has been our opportunity to put over two weeks of hugely complex work using telemetry to fill data gaps into the hands of players. This was all about getting players into their own accounts, and them letting us know what they thought, and felt, about the state of...

Read more External link →

25 Mar

Comment

Hey folks,

Following on from previous messages we've now sent out a 5th wave of invitations for the Account Integrity Beta. They should already have arrived with players.

As before, invites have been sent out via email so please check your inboxes to see if you've been invited.

Thank you for your ongoing support and patience. We'll share more news as soon as we can!


16 Mar

Comment

To clarify, this post doesn't contain new news right now, I was simply reposting the old thread with improved formatting to help make it easier to navigate.

We do hope to share more news soon though.

Comment

Hey folks,

As you can see, this thread ended up becoming rather large. To try and make it easier to navigate, I've remade it here:

https://www.reddit.com/r/runescape/comments/m67vxo/psa_login_lockout/

We'll be updating that thread instead of this one from now on.

Thanks for your continued support and patience.

Post

This thread has been deprecated. Click here for the latest news.

Hello all,

This post will be regularly updated with the latest headlines from the ongoing Login Lockout situation. For more details and to see all previous messages, please visit our Login Lockout Newspost.

_________________________________________________

Summary

Last updated March 25th

  • Work is continuing to restore access to accounts impacted as soon as possible.
  • The invitati...
Read more External link →

11 Mar

Comment

⚠ Heads up! We will shortly be restarting our game servers to update the login message error for accounts proactively disabled for restoration work.

Please refrain from any dangerous activity for the next half hour or so while we proceed with this reboot. The reboot process itself could take up to 10 minutes.

Thanks for your continued patience!