Jayfresh_Respawn

Jayfresh_Respawn



03 Apr

Hey all, sorry about this.

We are going to start turning off servers as we do maintenance and we'll be updating this post with info as we look into this.

10:40am PST update: Until we have the issue resolved we recommend you do not buy or craft anything. We're working to give you folks an ETA.

2:00pm PST update: Fix is now live on all platforms.

WHAT HAPPENED?

When the 1.1 update went live, players were unintentionally moved to the wrong servers that didn't have their persistence and this caused players accounts to appear reset with all progression lost.

WHAT DID WE DO TO FIX IT?

Fortunately, your progress up until the update was still safe and sound. We shut down all live servers so we could remove players from the wrong place and roll up the correct servers with your progress. Once we confirmed internally that we had fixed the issue we started roll...

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APEX LEGENDS 1.1 PATCH NOTES

The 1.1 Patch is rolling out as of 10:00am PST today and you will need to update the client to download.

QUALITY OF LIFE

  • Added the ability to party up with the last squad you played with. After the match you will see buttons in the lobby that display the last two people you played with and can invite them to your squad.

When you head back to the lobby after a match you will see two new buttons that show you the players in your last squad with the option to invite them for another match!

You can choose to allow invites or opt out in the Friends menu.

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28 Mar

Comment

Originally posted by jeon19

  • Defragging your PC HD prior to the game installation.

It's worth pointing out, please don't defrag if you use an SSD. It's mostly useless and will decrease your SSD life.

edit: glad to see the original post has been edited to exclude SSD's, good to see.

Yep that was a good catch. Thank you for calling that out.


27 Mar

Comment

Originally posted by billiamthesecond

Yes that's correct about the start of the drop specifically, I was speaking more to other feedback asked about there. Good catch and thanks for adding the info.

Comment

Originally posted by MrNubCraig

Have you thought about removing collision at the start of a drop to prevent people getting stuck and having a lame drop. Any thoughts on removing box collision also as sumtimes you cannot get through doors,a seperate key for finishers or even better the ability to cancel doing them would be amazing. Ps great job apex is an awesome game

I can't speak to any specific changes but we are aware of the feedback.

Comment

Originally posted by Woody_Harryishson

Audio Fixes:

Can you guys address the legend selection lobby as well as the audio when initially dropping from the ship?

It's way too f**king loud. Like ear blasting loud. By comparison the rest of the game isnt close to as loud, even in a firefight.

Also I still seem to hear the prelobby music sometimes in game, thought it was hot fixed but maybe not?

Seems to happen sometimes after being revived too.

Otherwise super happy with these updates and community engagement. Keep up the good work!

Noted! Will pass that feedback along.

Comment

Originally posted by YetAnotherStabAtIt

Are you guys aware of the Bloodhound Ultimate FPS drops?

I've seen a few threads on people experiencing FPS drops while using his ultimate (myself included). Makes me avoid using it which is a real shame. Any way to tone down the graphics during that segment?

We're tracking lots of issues so I can't say off the top of my head but I'm making a note and will pass this along to QA. What platform are you playing on?

Comment

Originally posted by mindbl4st

Any eta for the next patch? While the fps cap bug is a minor annoyance it does hinder my gameplay quite a bit personally.

I can't give that info yet but will update when I can.

https://i.redd.it/rupilhusdqo21.jpg

Hey all,

Today we wanted to check in and provide some info on some of the topics we’ve seen discussed this week that we can speak to:

https://i.redd.it/8198546zdqo21.jpg

LEGEND RESTING BONUS TO 50K XP THIS WEEK

Remember, every week the resting bonus for Legends will increase by 25K. As of today the total resting bonus you can earn for each Legend is 50K. Next week will be 75K and so on and will cap at 250K.

FRAME RATE CAPPED TO 144 ON PC

In the last patch we made an update with the intent to cap frames at 300 if players bypassed the default 144 frames per second. This introduced a bug that capped frames to 144 regardless if players uncapped it or not. In the next patch we’ll be fixing this so the cap is 300 as intended.

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22 Mar

Comment

We'll do more in depth updates next week but wanted to touch on a few things I can speak to:

  • FPS capped to 144: It was the intent to cap to 300 but a bug is keeping it at 144. We're aware and looking into it and I'll provide an update when I can.
  • Hit reg issues: we are aware and testing a fix locally.
  • Audio issues - we've heard the feedback on numerous issues you folks have been reporting. Working with audio guys to address the stuff we can answer next week.

https://i.redd.it/bkzbs345apn21.png

Hey!

In the patch we released on Tuesday, we included a way to better capture information when Apex crashes on PC. The game should now write an apex_crash.txt file to your My Documents folder when it crashes. Since then we got many submissions of apex_crash.txt directly from our fans, searching the Internet, and from the forums.

The good news is they have been giving us great info and revealed a few crash locations, and we discovered that many of these are related. One of the issues appeared to be caused by one part of the program changing memory used by another part. These bugs are the most difficult to find!

As an analogy, imagine you've got...

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21 Mar

Comment

Thanks for capturing this and sharing. We've got folks looking into it.


20 Mar

Comment

Originally posted by Liperim

Where can i report the apex_crash.txt?

Please include it with a bug report to our forums when you generate an apex_crash.txt https://answers.ea.com/t5/Bug-Reports/bd-p/apex-legends-bug-reports-en

Comment

Originally posted by Lennyhos

Where do you go to upload crash file

https://answers.ea.com/t5/Bug-Reports/bd-p/apex-legends-bug-reports-en

Added this as a bullet point to the patch notes as well.


19 Mar

Comment

This is a bug that we're looking into. The intent was to cap frame rate to 300 when doing the command but it's locking to 144. I'll update when I have more info.

Comment

Hey guys we're looking into this. I'll update when I have some answers.

Comment

Originally posted by takoiddit

Hey /u/Jayfresh_Respawn, /u/RespawnSean the PC FPS cap increase to 300 FPS is not working. Still at 144 FPS and old launch commands no longer work.

Looking into this. I'll let you folks know when I have answers!

Comment

Originally posted by pingern

Where can i post my crash reports?

Our forums would be the best place to submit a ticket. Steps are here: https://help.ea.com/en-us/help/faq/how-to-attach-a-file-to-your-ea-help-ticket

Comment

Originally posted by Advanced-Darkness

It seems the bit about pathfinder having a grapple indicator was removed. It's not in game either. Was that a mistake?

We will update it but we're holding off having it go live for a bit longer to work on the art more. My mistake including it for this patch.

Comment

Originally posted by The5starz

Pathfinder grapple: updated icon

Pathfinder grapple: added indicator near crosshair to show when player is in range of grapple-able geo

Improved mantling from a grapple point.

Pathfinder can now grapple ziplines

BUFF HERE, Level 3!

Had to make one edit here. We did turn off the added indicator to make some adjustments to the art. We'll include in a future update.