Kafka

Team are working on all the catch up content at the moment.

The events have synched up though.

Catch up content is missing from chests - the team are working on it asap - I’ll update you as we go.

We’re looking into it now

Sorry Theodorevich is also now in chests, we forgot to add it to the blog.
Have tested and he is dropping.

Note:
Theodorevich is now available in chests.

I’ve edited this into the blog post.

We think this thread is really cool for fan art, but we have no plans to add AI art into the game.

Personal opinion: I think AI is cool to play around with for fun and I’ve shared some of these pics with the team as I love this thread and think it’s really cool what you’re all doing. But I’m a firm believer AI should not replace real artists, whose art is used most of the time without permission to train the AI in the first place. Without real artists, what this AI can do wouldn’t be possible and so we should support creative professionals. So for fun, I think everyone should knock themselves out, but as a replacement to a paid artist - absolutely not for me.

Looking forward to seeing what else you all come up with here though

Just confirmed the fix should solve the issue on the pre-battle screen as well.

Working as intended The heroes weren’t showing up before because of an issue with the way defense teams were being used. We’ve made changes so that defense teams behave in the way we all expect more (ie. the most current attack team the opponent used in that region should be the one you see now).

The rumours aren’t true, more info coming soon!

This is fixed in the hotfix which will be out very very soon! Sorry

I am just checking about it crashing on the pre-battle screen as I wasn’t aware the crash was happening there too, hopefully it is solved by the same fix, but I will find out.

UPDATE March 18th:

Happy synch day everyone!

Just a reminder that at today’s weekly reset the event and content schedule for Switch will be the same as all the other platforms!

In roughly 35 days we will send a global mail containing some goodies for you to use to collect some of the catch up content.

Please note that Rewards from Campaigns that haven’t run on Switch won’t be available until next week! We will post to let you know once that Campaign content has been released.

Hi Adventurers,

We’ve made a couple of changes to PVP in response to some of your feedback:

• Players over level 1,500 will now receive more Victory Points when choosing lower level opponents
  • Players over level 1,500 will now be considered as exactly level 1,500 when the attacker chooses an opponent who is lower level than them.

For example, if a player is level 1,700 and they choose a level 1,600 opponent, both players will be considered level 1,500 so the attacker’s Victory Points won’t be as reduced for fighting a lower level player.

• There was an issue where PVP defense teams weren’t as up-to-date as we all expected. This has been changed so each player’s defense team will be their most recently used PVP attack team in the region you’re fighting against them.

Note: You may still see some old teams until you either refresh your opponents with Gems or until after daily reset.

We...

As previously mentioned several times, this isn’t a bug, you need to reinstall to receive the fix that everyone else has already received.

If you don’t reinstall to receive the fix, we cannot help you with missing graphics any further.

Agreed, this is the feedback we plan to action.

This was a community request we plan to implement. Some players do want to be able to test their defense teams. If you don’t want to you don’t have to.

Ah! I handled your ticket and made the report with your battle logs.

I’ll double check the response email for bug reports says the right thing as well.

Thanks!

Please don’t abuse the bug report section. Thread locked.

Thanks for the report! The team are aware of this one and we’re currently investigating.

If you upload the video to youtube or dropbox it will work or alternatively you can send it through directly to support here:
https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356

Please mention I asked you to send a video through if you send it to support.

If this is too much work etc, if you could just let me know which game mode it happened in and what team you were using that would be great as it will help us narrow the specific cause down.

This issue was discovered before release by our QA process. But it was not possible to fix it before releasing the update.

The achievements will be released on Xbox as soon as possible.

This may be related to a bug which is fixed in the hot fix we have coming soon. The hotfix is currently in QA testing and as soon as it’s passed testing we’ll release it.

I will double check with the team though to ensure this is the same bug and not something new.

Could you please let me know your invite code so we can look up your account logs?