Luxendra

Bad actors discovered through packet manipulation, a bug that allowed players to duplicate in-game coin and resources – a similar attack against a different game system was also recently used in housing. Together for these exploits we have permanently banned over 1200 players, removing their items from the economy, and cancelling their trade post listings. We took decisive action against obvious bad actors with a first pass on November 2nd, permanently banning accounts of the most egregious offenders which eliminated over 80% of duped Coin and item value from the economy.

The remaining duped items have continued to hurt many player’s experience. It didn’t affect all players or worlds equally, and also more significantly impacted players who were pursuing end game goals and gear. We apologize for the impact this has had on some of our most dedicated players. It’s disheartening to see others cheat to obtain what you have worked so hard to achieve, while also hu...

Server merges have been completed and the PTR is back up for those regions. For any feedback or bug reports, please put them here: [Focus Feedback/Bug Reporting] Server Merge

Thank you for all of your help and we’ll see you in Aeternum!

Hello Adventurers,

There is a known issue with today’s world merge on the PTR. We have found during our internal testing that in rare cases, some players will fail to persist after logout and their progress will revert back to the start of their last play session. We already have a fix for this bug in hand, but unfortunately it was not found in time to be included within this PTR build version. Rest assured however that this problem will be fixed in-game before merges take place on our Live worlds.

If you experience any other oddity or bug post-world merge, please be sure to report it to us below so that we can continue to investigate and bug fix before world merges go live in the near future. Thank you for your cooperation and assistance!

Sorry, I don’t have an ETA right now but all official announcements will be posted in the Official News section of the forums once I have information to share.

To be quite honest, I’m not sure how to answer this. I’ve forwarded the feedback onto their team but I’m a bit out of my scope for things like these.

Sorry, only the Game Moderation team can handle in-game moderation actions like actioning on bots and they’re part of the Support Team. This feedback should be in this section.

I know I’ve reported this internally but I’ll make sure it’s on my list!

It’s a known issue [Megathread] Weekly Update 1.0.5 Bug Megathread

I’m delighted to hear that! Thank you for your feedback!

You should be able to edit your post! Or you can mark Malakith or my response as a solution if you’re worried people may get confused.

I don’t think Kay would say that since I don’t have the ability to assist with in-game character specific issues. I can; however, point you to a piece of communication about it Status of the 11/8 Weekly Patch - #2 by swarf

You could be talking about a Support team member though. You should have your friend submit a web ticket so their team can...

Just a reminder that this is for the PTR. (In case anyone gets confused )

Edit: Hah Malakith beat me.

Hey Adventurers,

Thank you so much for your feedback since we posted the first Update on Current Issues Dev Blog. We appreciate everyone’s interest into our communication and where we’re going with New World and we want to continue being transparent and communicative on how we plan to reach our goals and address outstanding issues.

Server Transfers

Our top priority with server transfers is to address the edge cases that have blocked players from using their free transfer token.

While the vast majority of players were able to transfer servers without issue, there is a population of players who have been unable to use their transfer token due to ‘ghost contracts’ at the trading post. These edge cases require manual investigation and intervention.

To those players who are waiting to use their tokens until these contracts are resolved, a recent service change should have unblocked those with invisible open contracts. There is an outstanding...

Greetings Adventurers,

Thank you to everyone who has been testing the PTR and providing feedback either through the forums or in-game! We’ve already noted some bugs and feedback we want to address in our upcoming release and are keeping our eyes opened for your continued help!

We have heard asks for weapon balance notes, weapon feedback threads, as well as server merges and we are happy to provide them to you!

We have posted the Weapon Balance Notes for the PTR here as well as created Focus Feedback threads for each weapon.

We will also be merging servers on Monday so if you are interested in helping us test these out, please make sure to hop on over the weekend! We will only be merging servers in US-East and EU-Central.

Below, you’ll find links t...

Greetings Adventurers,

The team is looking to collect feedback on the Server Merge. We will only be merging servers in US-East and EU-Central. Please find the original announcement here: PTR: World Merges

Please use the following template for your response:

• Did your characters make it through alright? All character data — including your home — should be left untouched. You should simply find yourself in a new but familiar world with everything in tact (even if you just found yourself with new neighb...

Greetings Adventurers,

We are rebooting Morrow to fix an issue with missing AI in Myrkgard. The restart should take approximately 15 minutes, starting at 2021-11-12T22:10:00Z.

Thank you for your patience and understanding!

Greetings Adventurers,

We will be performing a test of our world merging technology on the Public Test Realm (PTR) on Monday, November 15th. Please keep in mind that the PTR is fully a test environment, and plans such as these merges are subject to change. If this plan does require adjustment, we will let you know ahead of time.

The following worlds will be merged:

• “EU PTR 1” will be merged into “EU PTR EU 2”
• “US East PTR 1” will be merged into “US East PTR 2“

Downtime will start at 2021-11-15T21:00:00Z and will last for an estimated 2 hours.

When downtime is complete, all characters and their associated data will have permanently relocated into the destination world. For instance, if you had characters on EU PTR 1 (source world) when downtime began, your characters and the data will be on PTR EU 2 (destination world) coming out of downtime. Data transfer includes inventory, skills, cu...

Greetings Adventurers,

The team is looking to collect feedback on the Musket Changes.

We’d like to emphasize testing towards performance and balance evaluation through both PvE and PvE combat, in addition to general skill/perk usage.

Goal with the musket build was to make it feel a little bit better to use across all levels, And increase the use and effectiveness of several abilities.

• Increased musket base damage by 2.5%
• Fixed an issue where the musket could not be reloaded after dodge rolling then triggering auto run
• Fixed an issue where the reloading would not automatically resume after interruption while player is aiming.
• Fixed an issue where musket overcharged shots were not being consumed while hipfiring while crouched.
• Fixed an issue that caused this Critical Reload passive to function inconsistently.
• Traps
  • Traps no longer can be triggered by players in deaths door.
• Sti...

Greetings Adventurers,

The team is looking to collect feedback on the Rapier Changes.

We’d like to emphasize testing towards performance and balance evaluation through both PvE and PvE combat, in addition to general skill/perk usage.

Goal of the Rapier changes were to fix some issues that were being encountered as well as make it easier to work around the bleed effect in the Bleed tree by reducing the cooldown of Tondo and make Riposte’s payoff a bit better due to the risk required to trigger it.

• Fixed an issue where Tondo, Flourish, and Fleche had their cooldown begin 1 frame before the hitbox would appear. This resulted in the abilities going on cooldown if the attack was interrupted early even if it did not hit.
• Flurry
  • Fixed an issue where subsequent attacks would frequently miss or be hard to hit when using Flurry by improving the homing on the attack.
  • Overwhelm: Fixed an issue where this upgrade was incorrectly applyi...