Luxendra

We are aware of this issue. Thank you for the report!

@sairu Sounds like your issue is similar to this one here: All my gear is gone can you include your in-game name and world on this thread? Thank you in advance!

Season Pass is per account.

Thank you for the report! I have forwarded this over to the team for investigation.

@Cronos From my understanding, The Season Journey unlocks at level 60 but the season pass unlocks at level 25.

Great, glad to hear it’s been resolved!

Please include your information in the thread linked above to make it easier for our team to track. Thank you!

Can you include your information on this thread? All my gear is gone

Thank you!

Thanks! I’ll go ahead and send this over to the team.

Thank you for the feedback, I’ll make sure this gets to the team.

Can you include that information onto the thread linked above? That way, it’s easier to track this issue for the team.

Can you provide additional information using the template provided? Thanks!

I don’t see any information filled out in the template but if you’re encountering an issue with your equipped gear, can you see if this is related to this thread?

@NattyBumpu Try verifying your game files. You can find instructions here: Steam Support :: Verify Integrity of Game Files

We are aware of this issue and will forward this thread over as well. Thank you for the report!

We are aware of this issue and have forwarded it to the team. Thank you for the report!

No problem - marking as resolved.

It should be Tempest and Empyrean Forge by my understanding.

Can players who are affected by this also provide their in-game names? Thank you in advance.

Thanks - I’ve sent that over to the team.