Luxendra

Luxendra



17 Mar

Post
    Luxendra on Forums - Thread - Direct

Greetings Adventurers,

The PTR will have an update at 2022-03-17T21:30:00Z in your local timezone for 1.5 hours (~90 minutes).

You can find the release notes for the update here: PTR: March Release Notes - Patch 1, 2, 3, and 4 - #7 by Luxendra

Thank you for your patience and see you in Aeternum!

Comment
    Luxendra on Forums - Thread - Direct

PTR: March Release Notes - Patch 4

Please note that this list is not all encompassing and is intended as an early look into a number of changes included within the most recent PTR build. This change list will be regularly updated, up through retail release of the game version.

PTR Only Changes

Tempest’s Heart Expedition

  • Mutators have been enabled for testing the Tempest’s Heart expedition! Grab a team and attempt to climb the ranks as high as you can! Don’t forget to leave feedback based on your run experiences.
    • As a reminder, mutators change the familiar by augmenting “Normal” and “Named” Enemies found within expeditions, changing the way encounters play out and what strategies players should consider before battle. And as combat changes, so do the rewards! New bespoke gear and resources can be found, providing additional means to increase your power level.
    • Backstories have been updated to accom...
Read more
Comment
    Luxendra on Forums - Thread - Direct

[Megathread] New World 1.3.4 Update Feedback this one is the most recent one! We put up a new one every weekly/monthly patch/update.


16 Mar

Comment
    Luxendra on Forums - Thread - Direct

Maintenance has been completed!

In addition to the maintenance that was just completed, we have temporarily disabled the “Long Live the Queen” questline while the team works on a fix to re-enable it. Thank you!

Comment
    Luxendra on Forums - Thread - Direct

I’m sorry OP, but we need to close this thread. However, I have forwarded it to the Game Moderation team to review.

Comment
    Luxendra on Forums - Thread - Direct

Hey OP, as we mentioned in other threads, no one on the forums has the ability to investigate in-game moderation actions. Only the Game Moderation team does and the conversation surrounding this needs to be between your friend and that team. Your friend can reach out to appeal their ban here: Appeal a Ban - Support | Amazon Games

Thanks for your understanding!

Comment
    Luxendra on Forums - Thread - Direct

Greetings Adventurers,

We will be holding a 30 minute downtime for maintenance purposes at 2022-03-16T21:00:00Z. There will be no additional download needed.

Thank you for your understanding!

Comment
    Luxendra on Forums - Thread - Direct

No updates today, as far as I’m aware! If that changes, you’ll see a post about it in the Official News section :slight_smile:

Comment
    Luxendra on Forums - Thread - Direct

Sure, you can dm me! They’re opened :slight_smile:

I’ll also reach out to you.

Comment
    Luxendra on Forums - Thread - Direct

^ Also, you can try the potential workaround of exiting the trading post menu, going back in, and refreshing the orders to make sure it’s up to date!

Comment
    Luxendra on Forums - Thread - Direct

Brought it up to the team, thank you for reporting the typo!

Comment
    Luxendra on Forums - Thread - Direct

Thanks for reporting this! I’ve forwarded it to our team.


15 Mar

Comment
    Luxendra on Forums - Thread - Direct

Hey there, I completely hear you and I’ve forwarded this over to our Game Moderation team who is in charge of all in-game moderation actions. Unfortunately, no one on the forums has the ability to investigate these, nor can we publicly discuss individual situations. These conversations happen between the player impacted and the Game Moderation team.

Thank you for your understanding.

Comment
    Luxendra on Forums - Thread - Direct

Hey! We’re aware of this and have surfaced it to the team :slight_smile: thanks for the report!

Comment
    Luxendra on Forums - Thread - Direct

It’s coming soon™! Sorry I can’t tell you more at this time.

Comment
    Luxendra on Forums - Thread - Direct

We escalated this issue to the team as part of the bug megathread :slight_smile:

Comment
    Luxendra on Forums - Thread - Direct

Unfortunately, no one on the forums has the ability to investigate in-game moderation actions. I’ve reached out to OP.

Comment
    Luxendra on Forums - Thread - Direct

Hi everyone,

We are still working on removing the duplicated items. All temporary suspensions which were a result of using the exploit will be extended in order to complete the work being done.

Thank you for your understanding.


14 Mar

Comment
    Luxendra on Forums - Thread - Direct

Hey there, I understand that you are trying to appeal your ban for your friend which is admirable; however, no one on the forums has the ability to investigate in-game moderation action. Only the Game Moderation team does, which they review via ticket. All discussion in regards to this will need to be between the player and our Support team since the team does not discuss individual cases publicly.

I’m sorry there’s nothing further we are able to do to assist with this and with all other threads, we will need to close this.

Comment
    Luxendra on Forums - Thread - Direct

We’re back up early! See you in Aeternum!