Luxendra

Luxendra



24 Feb

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    Luxendra on Forums - Thread - Direct

This topic was automatically opened after 3 hours.

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    Luxendra on Forums - Thread - Direct

Greetings Adventurers,

We will be performing a maintenance restart across all regions ahead of the weekend. The restart is expected to take 5 minutes long. You’ll find an in-game message in your world 30 minutes before the server maintenance restart occurs.

Thanks for your patience and understanding!


23 Feb

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    Luxendra on Forums - Thread - Direct

I’ve forwarded this thread over to see if we can get some answers for you :slight_smile:

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    Luxendra on Forums - Thread - Direct

Greetings Adventurers,

Did I just see a war pop up? I think so!

Join us in the PTR at 2022-02-24T02:00:00Z to fight for Windsward.

At 2022-02-24T01:30:00Z, we will be declaring war on the town of Windsward. Sign-ups will be available until 6pm PT with Syndicate defending.


We’d love for you to help test the speculative fix for the movement bug.

If you encounter any difference in performance compared to the Live Experience, please put that information below!

We will be opening up the thread at 2022-02-24T02:00:00Z!

See you for the war!

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    Luxendra on Forums - Thread - Direct

Downtime has concluded and the world is back up. See you in Aeternum!

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    Luxendra on Forums - Thread - Direct

Sorry, I don’t have that information available right now. But, this PTR update does contain a speculative fix for the movement bug so I’d highly encourage any player that normally encounters this bug to give the PTR a try once it’s been updated.

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    Luxendra on Forums - Thread - Direct

We’ll release the patch notes/downtime in the Official News section when we’re ready to announce it :wink:

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    Luxendra on Forums - Thread - Direct

Greetings Adventurers,

There will be one additional update for the PTR 2022-02-23T18:30:00Z for game performance fixes. Downtime is expected to last 1.5 hours.

This PTR patch includes a speculative fix for the Movement bug.

Thanks for your patience and understanding!

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    Luxendra on Forums - Thread - Direct

Greetings Adventurers,

Our third New World Team Update is out! Our team discusses reducing friction in game, the February Update, and more. Check it out below:


22 Feb

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    Luxendra on Forums - Thread - Direct

I see your pings but I don’t have any new information to share. When we have an update on this, we’ll post it on the Official News section. I’d definitely recommend subscribing to that section by pressing the little bell in that section so you don’t miss any of our announcements.

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    Luxendra on Forums - Thread - Direct

Everyone who was eligible should have received a transfer token. If not, I would recommend you reach out to our Support team through their website.

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    Luxendra on Forums - Thread - Direct

I’m sorry but as some of the people mentioned above, we aren’t able to provide additional transfer tokens from the ones that have already been provided. Should that change in the future, you’ll find information in the Official News section but at this time, we don’t have plans to give more.

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    Luxendra on Forums - Thread - Direct

Hey there, thanks for the question!

Sorry for the vague-ish response but the team tries to read all of the feedback that’s submitted. We absolutely love seeing our players’ thoughts and feelings for the mechanics we implement in game and, as you can see from our Gypsum and tuning orb changes, we do hear your feedback so please keep submitting them!

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    Luxendra on Forums - Thread - Direct

I hear you and I want to get those out asap but all in good time, my friend.

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    Luxendra on Forums - Thread - Direct

Also just in case, we do have a Dev Tracker for all official responses: New world development team - New World Forums

Unfortunately it doesn’t seem that you can subscribe to them but we are around!


19 Feb

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    Luxendra on Forums - Thread - Direct

From what I understand, all eligible players should have received this token. You may be able to ask Customer Service for a token since they handle all account/character-specific issues/concerns but I’m unsure if they’ll be able to provide one to you.


18 Feb

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    Luxendra on Forums - Thread - Direct

If your friend has submitted an “Appeal a Ban” ticket, our Game Moderation team will review it. However, the forums are not a place for players to appeal bans, nor can we publicly disclose any information for this case.

I will be closing this thread since we don’t allow ban appeals here but I will reach out to the team to review the request.

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    Luxendra on Forums - Thread - Direct

Hey all,

We hear you on the availability of Midgard. Our intention is to provide a balanced experience for all players in all of our worlds. Because of this, we will be providing additional server transfer tokens to players on Midgard ONLY who may wish to transfer to a different world with certain conditions outlined below under the Eligibility Requirement.

This will be a one-time issuance; in the future, we will not issue additional tokens due to worlds that are full.

Eligibility Requirements:

  • You must have been active on Midgard between 2022-02-14T08:00:00Z (this includes both recent transfers and players originally on this server) and 2022-02-17T22:00:00Z.

The Delivery Plan:

  • Players who are eligible for this grant will receive a server transfer token in the store within 24 hours of this ...
Read more

17 Feb

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    Luxendra on Forums - Thread - Direct

PTR is back up, enjoy!

Comment
    Luxendra on Forums - Thread - Direct

There will be a delay in bringing this world up, thank you for your patience!