Mayra

Mayra



09 Jan

Comment
    Mayra on Forums - Thread - Direct

Greetings,

It is possible that your building is causing the crashes.

Can you share with us how old the current save you’re playing is, and can you give us an estimate on how much you’ve built so far?

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you share your character and clan names in said server?

Also, please share the location of the base attacked by the purge.

Feel free to reach out in private via direct message if you prefer.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Have you tried checking your games and apps to determine if the DLC is properly installed?

Is there any other item from the DLC you can spawn?

We await your reply.


08 Jan

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell!

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell!

Thank you for your report. We shared the information with our team for more investigation.

Keep an eye out on our social channels for more information on patches and updates.

We appreciate your patience while we review your case.


03 Jan

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell!

Thank you for your report. Can you also share with us from which store did you purchase your copy? (Steam, EGS, MS Store, PSN, etc.)

We await your reply.


02 Jan

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell!

Thank you for your feedback. We shared your claims with our team.

May your voice be heard!

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell!

Thank you for your report. Can you also share with us from which store did you purchase your copy? (Steam, EGS, MS Store)

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell!

Thank you all for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

We appreciate your reminder. We’ll ask the team to review this once more.

May your voice be heard!

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

We appreciate your reminder and additional information. We’ll ask the team to review this once more.

May your voice be heard!

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell!

Thank you for your report. Can you share with us some screenshots or pictures of the issue in place?

Also, please specify what PlayStation version you own. (PS5 or PS4)

We have updated your forum rank and you should be able to share files and links.

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

Thank you for your report. Please follow the steps suggested on PlayStation’s official support page to restore your license for the DLC:

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell!

Thank you for your report. Can you share with us some screenshots of the issue in action?

We have updated your forum rank and you should be able to share files and links.

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell!

Thank you for your report. Can you also share with us from which store did you purchase your copy? (Steam, EGS, MS Store)

We await your reply.


13 Dec

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell, @Meliom!

Thank you for your reply. Can you also please share with us from which store you purchased your copy?

Additionally, we have updated your forum rank and you should now be able to share files and links.

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles!

First of all, thank you @tiagoturilli for your bug report and follow-up on DM.

Everyone is welcome to contact us in their native or most preferred language. We are a multicultural team at Funcom, and we praise it!

We’ll be clearing all messages derailing this bug report to keep things tidy.


11 Dec

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

Thank you for your feedback. We shared your claims with our team.

May your voice be heard!

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell!

Thank you for your report. Can you also share with us from which store did you purchase your copy? (Steam, EGS, MS Store on PC, PSN, Xbox)

Additionally, we have updated your forum rank and you should now be able to share files and links.

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell!

Thank you for your report. Can you also share with us from which store did you purchase your copy? (Steam, EGS, MS Store on PC, PSN, Xbox)

Additionally, we have updated your forum rank and you should now be able to share files and links.

We await your reply.