NW_Mugsy

I am going to surface this feedback to the team and confirm how they are reviewing and re-assessing the status of “full” servers. I wouldn’t expect it to produce changes tonight but I will escalate to the team and return with an update.

I appreciate this feedback, I will definitely follow up with the server team.

I will double check with the server team, is there a specific server you are referring to?

This isn’t helpful behavior.

I want to help investigate this report, can you provide me a world name and a rough time you noticed a difference? Might also be helpful if you could share what area of the map you were in. Thank you!

We are working on patches and actually making improvements without server downtimes to various issues.
The team has been working around the clock to address issues that have come up throughout launch week. We will continue to work hard to improve servers, bugs, address any exploits, and improve the quality of the gameplay experience folks are having with us.

I understand that majority of folks want to see a substantial increase to the server capacity. While we continue to work on server capacity we will also pursue all other available improvements to the situation.

Hey folks, I definitely understand the frustration of just wanting to play with your friends. I apologize for the issues you’ve been experiencing with server queues. The team is working around the clock to make improvements.
We do currently have servers that are very hard to get into and ones that are easier to log into. I believe the data I saw last week was that 40% of servers had no wait times. As we look ahead to character transfers, it is a great opportunity to coordinate with your friends and Company mates on migrating to a new server as players spread out across all servers.

We are working with the team to get a full FAQ for character transfers and as soon as we have all the details we anticipate folks will want to know we’ll share that full list. Appreciate your patience, totally understand this info is critical.

Last Thursday we communicated in an article we were targeting character transfers for this week.

In this article from last Thursday, we communicated we’d be offering character transfers this week. Launch Day Update - News | New World
We will be sharing details on how it will work and how players can best utilize them to help alleviate the queue issues that remain.
We’ll provide more information very soon, thanks for your patience.

Hey everyone,
I completely understand the concerns and frustrations voiced in this discussion. Getting everyone playing New World with their friends on a long term server is our top concern. We have been working around the clock to improve in a few ways.
Since launch, we have been rolling out additional servers around the globe. We have been testing server capacity increases while ensuring gameplay quality. And we are going to work with the community on character transfer to help get everyone distributed throughout all the servers available. We don’t expect to get this all perfect in one stroke, so we’ll continue to work with you, our community, to make sure everyone is satisfied.

We are aware that players are having issues with queues and the login process, the team is working hard to address these issues and improve your ability to login and play quickly.
We appreciate your patience.

Please see our update in Official News here: Launch Day Update

Not sure what you are referring to but we do not have any special servers or account functionality for streamers or anyone else.

We are currently restarting the Fae server and it may be down for 10 minutes.
Thanks for your understanding.

You aren’t able to change your forum name after it is created. Staff can change it for you if you want but I recommend requesting a couple days after launch as we will be very focused on launch activities.

We have identified an issue associated with our Twitch integration functionality, while we investigate and address this issue we have disabled (grayed out) the Twitch functionality.
Please stand by for any updates.

These servers are currently undergoing additional maintenance for 60 minutes starting at 11:30pm PT / 8:30am CEST.
Thank you for your patience while we address these issues.

We will be restarting the Olympus server to address some issues with AI and Quests.
Thanks for your reports and understanding while we get this addressed.

Following the server mergers, we are aware of a loss of persistence problem on these specific servers. We are working on a solution that shouldn’t require downtime.
We apologize for any inconvenience for those affected. We will provide additional updates when we have them.