OminousGMan

Hey @Rumpy1120

I’ve looked into this on our side and I haven’t been able to encounter this issue. As @Fourdottwoone mentioned are you able to provide a screenshot of the issue you’re having?

OminousGMan - Support Human

Hey!

Thank you for letting us know about this, I’ve been able to reproduce this issue on our side. I have reported this to the development team to look into the cause and get a fix out for this.

Thanks again

OminousGMan - Support Human

Hello,

Thank you for letting us know that this is still happening and for those extra details.

Has anyone noticed if this is happening to specific troops or is it just any troop?

OminousGMan - Support Human

Hey everyone,

We just pushed a fix out for this issue. Could you please force close and reload Gems of War and let us know if you’re still experiencing the problem.

If you are could you please uninstall and reinstall the game and see if that fixes the issue.

OminousGMan - Support Human

Hey @gow

The leaderboard has a delayed time when updating, are you still not able to see yourself on the ‘Something Impressive’ leaderboard?

OminousGMan - Support Human

Hey!

Thank you for letting us know about the delay when transitioning from Krystara to the Underworld and back. I’ve let the development team know about it so they can investigate what is causing it to happen.

The graphical issue with how emojis are displaying on Switch is a known issue and will be fixed when update 6.7.5 is released.

Currently the Golden Holiday Battles is unavailable for purchase, this is due to it awaiting approval by Nintendo. It will be available once it has been approved, current ETA is end of January.

Tannenbaum will be coming out in a special Adventure Board on Christmas Eve and Christmas Day and Piscea will be the mythic releasing early 2023

OminousGMan - Support Human ...

Hello,

Thank you for reporting this spelling mistake and providing the details as to where this issue is happening in the data. I have reported this to the team to get fixed.

Thanks again, it’s really appreciated

OminousGMan - Support Human

Hey!

Thank you for sharing this issue. I have reported this to the development team to get fixed.

Thanks again

OminousGMan - Support Human

Hey @Zak707

I’ve tested the “Something Impressive” event on our side and I was able to select and place the troop Tourmaline on my team.

Are you able to please provide a screenshot or video of the issue you’re having so I can get a better idea to what’s happening?

OminousGMan - Support Human

Hey @Jerog

I’ve checked this issue with the development team and they have a fix coming out in update 6.7 that will address the issue on the dungeon main screen (first screenshot).

OminousGMan - Support Human

Hey @JamesDurning

Thank you for providing those extra details and how efforts to repro the issue have gone. I’ve tried to reproduce this issue myself with the extra details you’ve provided and I’ve unfortunately not been able to trigger this issue.

Hopefully, this was a once off issue but we’re still investigating it. If you do happen to reproduce it again or have any extra details, please let us know

OminousGMan - Support Human

Hey,

Thank you for letting us know about this issue with The Molten Wand. I have reported this to the development team to have it fixed.

Thanks again

OminousGMan - Support Human

Hey @overthinker

I’ve grabbed those new issues you posted and reported them to the development team. Thanks for letting us know

OminousGMan - Support Human

Hey @JamesDurning

Thank you for letting us know about this. I’ve reported this to the development team so they can get that fixed.

Much appricated

OminousGMan - Support Human

Hello,

Currently Faunette is planned to be released some point after update 6.7.

Also, we do not accept bug reports on unreleased content as it’s design is not final.

OminousGMan - Support Human

Hey!

Thank you for brining this to our attention. Strength shouldn’t be available in chests, I have reported this to the development team to get fixed.

Thanks again.

OminousGMan - Support Human

Hello

I’ve discussed this with the development team and they have confirmed that a Valraven can replace a Doom Troop during a Tower of Doon event. When this happens that it is counted as a defeated Doom for the player, so you’ll still get the Scroll as well as the Sigils for defeating the Battlecrasher.

Thank you for pointing out the UI issue with the Collect button in the Tower of Doom rewards screen. I have reported that issue to the development team to get fixed.

OminousGMan - Support Human

Hey @sls

Thanks for letting us know about this! I have passed this issue on to the development team to investigate!

OminousGMan - Support Human

Hey,

Thank you very much for letting us know about this. I have reported this to the Development Team to investigate why Ettin’s second trait isn’t working. and get a fix out asap.

OminousGMan - Support Human

Hey,

Thank you for reporting this very strange issue! I’ve logged this bug with the development team to investigate why this is happening and get this corrected!

OminousGMan - Support Human