OminousGMan

Hey!

Thank you for bringing this to our attention! I have reported this to the Development Team and they’re looking into this so they can get a fix out asap!

OminousGMan - Support Human

Hey everyone!

Just providing a quick update.

We are experiencing some issues with the Gems of War website which is effecting news from being posted. We are currently working on getting this fixed and hope to have this resolved asap!

OminousGMan - Support Human

Hey @Fourdottwoone and @holyporko

Thank you for providing those screenshots of other issues happening were the new UI hasn’t been implemented and isn’t fitting text correctly.

I’ve passed that on and added it to my report I’ve sent to the Development Team!

OminousGMan - Support Human

Hey @Corpos

Thank you for bring this to our attention. I’ve tested this myself and have found the issue in question. I have reported this bug to the Development Team to investigate the cause and get it fixed.

Thanks again

OminousGMan - Support Human

Hey @Twistedatrition1

I’m very sorry to hear that you’re experiencing this issue. Please submit a ticket with the Support Team here; https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356

They’ll be able to help you in a lot more detail!

OminousGMan - Support Human ...

Hey @Bernos

I’m very sorry to hear that you’re experiencing this issue. Please submit a ticket with the Support Team here; https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356

They’ll be able to help you in a lot more detail!

OminousGMan - Support Human ...

Hey @jamiejamez

The problem you experienced would have been caused by Steam being on 6.4 and your mobile being still 6.3.

I’m very glad to hear that the issue has resolved itself after update to 6.4 on your mobile device. Very sorry for delay in the update releasing on Google Play.

OminousGMan - Support Human

Hey @Smiling_Spectre1

Thank you for letting us know that the new UI hasn’t been applied to the ‘Cast’ button in battle. I’ve reported this to the Development Team to investigate and correct.

Thanks again

OminousGMan - Support Human

Hey everyone!

This is a known issue and still with the Development Team to correct. I will pass on that this may be happening with Rose’s Parrot Notifications as well, so that can be investigated and fixed too if an issue is found.

Thanks again for brining this to our attention.

OminousGMan - Support Human

Hey everyone!

Just wanted to let you know the Development Team is currently looking into why 6.4 hasn’t released on Android.

Once I have an update I’ll let you all know!

OminousGMan - Support Human

Hey everyone!

Just popping in to provide a quick update on this issue. The Dev Team have been testing a fix for this, which has corrected the problem.

The fix will be out in the next 24hrs.

Thank you so much for all your patience!

OminousGMan - Support Human

6.4 UPDATE: LEGENDS REBORN

• Legends Reborn is a 2 week long event that runs in a Kingdom.
• The chosen Kingdom will have an icon on the Kingdom’s name plate on the World Map (similar to when a Quest is available for the Kingdom has bonus Mythstones).
• Legends Reborn can be accessed from 3 places:
  • Games Menu
  • News Menu
  • Kingdom Menu for chosen Kingdom in Legends Reborn – Playe...

Hey everyone!!

Thank you for reporting this issue and providing all the information you have on what you’re all experiencing.

I have reported this to the development team who are investigating the issue to find out what’s happened and get this fixed!

OminousGMan - Support Human

Hey @overthinker

Thank you for reporting this. I have reported this to the development team and they’ve let me know that as this in-game announcement was place in the game rather quickly they didn’t have time to have it properly translated.

All future announcements like this will be properly translated in future

OminousGMan - Support Human

Hey!

We are still investigating what’s causing the Push Notifications to stop working.

The Development Team has been running tests and we have some improvements and further logging which will be implemented later this week.

We’re sorry that this issue is still present and appreciate your patience while we work on getting this fixed.

OminousGMan - Support Human

Hey everyone!

Just providing a quick update here, unfortunately 6.4 has been delayed. This is due to us awaiting approval on the platforms to release it.

We have updated the Gems of War 2022 Roadmap at the top of this thread and added the image in this post to represent this and show how this has changed things going forward.

OminousGMan - Support Human

Hey everyone!

I have reported this issue to the Development Team who are currently looking into what’s caused this, so they can work on getting a fix out.

Thank you for letting us know it’s much appreciated!

OminousGMan - Support Human

Hello!

Thank you for letting us know about this bug. I have reported this to the Development Team who are currently looking into what’s caused this, so they can work on getting a fix out.

Much appreciated!

OminousGMan - Support Human

Hey everyone!

I’m very sorry to hear that your having this problem! Can you please contact our Support Team here; https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356

They’ll be able to investigate this in greater detail and find out what’s happening.

OminousGMan - Support Human

Hey everyone!

I’m very sorry to hear that your all experiencing this issue with getting CLIIFY Errors! For those getting the error can you please contact our Support Team here; https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356

They’ll be able to investigate this in greater detail and find out what’s happening.

OminousGMan - Support Human