OminousGMan

Hey everyone!

Thank you for the discussion and feedback that you’ve all provided on this. We can confirm that this isn’t a bug.

When crafting a Gem Dragon egg, each Dragon has the same chance to be created but if you have already crafted one of them, this does not prevent you from being able to craft a second.

This feedback has been passed onto the team and we do have plans for these Gem Dragons in the future! But this is working as intended currently.

OminousGMan - Support Human

Hey @Starlite

Thank you for reporting this. I have passed this on to the development team to investigate!

Thanks again

OminousGMan - Support Human

Hey @SilverStream

I’m sorry to hear that you’ve been having this issue. Please contact our support team here: https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356

They’ll be able to help you with this issue in greater detail.

OminousGMan - Support Human ...

Hey everyone!

Just providing a quick update on the Elite levelling offers. They, unfortunately, still haven’t passed testing.

We’ll provide an update once they have passed testing and will let you know when they’ll be released.

OminousGMan - Support Human

Hey!

Thank you for bringing this issue with Cursebreaker Javelin to our attention. I have reported this bug to the development team to get it fixed.

Thanks again

OminousGMan - Support Human

Hey!

I’ve looked into this with the development team and these changes to the Campaign Tasks on Switch were decided to be released early, instead of waiting for them to be implemented when update 6.5 would be released on Nintendo Switch

OminousGMan - Support Human

Hey @littleblueducktales

Can you please contact our Support Team here; https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013595

They’ll be able to look into this in greater detail.

OminousGMan - Support Human

Hey @sls and @Petlover12

Are you still experiencing this issue or has it corrected itself?

OminousGMan - Support Human

Hey @Petlover12

Thank you for letting us know about this. I’ve let the Development Team know and they are investigating the issue.

Can I ask what region is the Google Play you use from?

OminousGMan - Support Human

Hey!

Thank you for reporting this graphical issue. I’ve been able to reproduce this issue.

I have reported this to the development team to get that fixed.

Thanks again!

OminousGMan - Support Human

Hey!

Thank you for reporting the spelling issue on the “A Daemon’s Demise” quest screen.I have reported this to the development team to get that corrected.

Thanks again, it’s really appreciated!

OminousGMan - Support Human

Hey!

Thank you for reporting this graphical issue. I’ve tested this on our side and have been able to reproduce this issue.

I have reported this to the development team to get that fixed.

Thanks again, it’s really appreciated!

OminousGMan - Support Human

Hey!

I’m following up with the Development Team to see if they can provide an update as to when this issue will be fixed.

Once I have an update I’ll provide an update here.

OminousGMan - Support Human

Hey everyone!

Thank you to @DracoL1ch, @CaptainAwesome and @Stratelier for all the information you have provided on this issue you’ve been experiencing and how to reproduce this bug.

I have been able to encounter this issue and have logged this bug with the development team. I have also passed along the possible solution of adding a “Cancel Spell” button to Gems.

Also, t...

Hey @Westlake

Are you still having this issue?

If you are could you please try two things. Firstly, could you please verify the integrity of your Gems of War game files.

Secondly if the first option doesn’t work could you please uninstall and reinstall Gems of War to see if that corrects the issue.

Please let me know how you go!

OminousGMan - Support Human

Hey @Corkeda and @Gooloo

I suspect that @CaptainAwesome is on to something and there may be something wrong with your accounts that is causing this issue you’re having.

Please submit a ticket with our Support Team here; ...

Hey everyone!

I’ve tried to reproduce this issue on our side and I haven’t been able to trigger this soft locking issue that you’re reporting.

Are you able to provide a video of this issue so we’re able to get a better idea as to what is happening and causing this issue to occur?

OminousGMan - Support Human

Hey @Calv1n

Can you please contact our Support Team here: https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013595

They’ll be able to assist you with this issue in detail.

OminousGMan - Support Human

Hello, Adventurers!

Kobolds got loose in the server again yesterday. They’re all gone now, but as payback for her help, Dark Smith Drenza has insisted we re-enable all one-time crafts.

You don’t say no to Drenza… So feel free to dive in and grab yourself an extra Orb of Power on us!

OminousGMan - Support Human

Hey @Rhissa

Thank you for posting this.

I have reported the Translation issue to the Development Team to get this fixed. Thanks again!

OminousGMan - Support Human