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Define "recently". It was within the past week, but not the past day or so. Anyhow, I'll DM you the details.
Thanks!
Define "recently". It was within the past week, but not the past day or so. Anyhow, I'll DM you the details.
Thanks!
@RiotK3o , I'm still seeing people in pregame lobbies using tools to reveal the names of everyone in the lobby and grief people with their op.gg records. Are there any plans to catch people using unapproved 3rd party apps in champ select like that? Or still just in-client?
I imagine there's way more people using tools like that than just those who open their mouths in champ select.
We started actioning a lot of the tools that can do that with two week bans, starting this week. If you have some examples recently though of some players, DM me so I can see if there’s some ones we’re missing
u/RiotK3o - Any chance you can get me an update on my ticket? #101029011
Thanks.
Hey there, following up in DM.
What VAN code should one pick for this? The form doesn't let you pick none.
You can just put it as VAN128, can DM me your ticket # so I can help route it
hi! the ticket is #101005776. I just sent it last night so I understand if the support team is still going through tickets.
the driver is called "ELAN EzTouchFilter" and I included a screenshot and logs in the ticket as atachment. thanks!
Thanks! We’ve seen issues with this driver since VALORANT because it’s vulnerable, I’ll look into some fixes beyond just updating.
Apparently it needed a commment. I reuploaded.
Got it. Thanks!
Vanguard disables my laptop touchscreen driver 😢 I just sent in a ticket, but from Googling it looks like another person with this problem just got ignored...
edit: I use the touchscreen for work, not for League, but it's troublesome to have to disable Vanguard/restart when I want to use the touchscreen and then do the opposite when I want to play League =o=
What's the ticket number? If you could also include that driver in the ticket too, that would be really helpful.
Microsoft has a tool that can help avoid a reformat and reinstall if you’re in this scenario.
The link is wrong, the actual tool and guide for it is here: https://learn.microsoft.com/en-us/windows/deployment/mbr-to-gpt
Thanks, I updated it to call out that tool more explicitly.
I can't ensure that some of these tools won't have random hooks into the game, but if they're closed, you should be ok.
Do you have any way to ensure that other rootkit-y anticheats like Faceit do not trigger a valorant response? You're putting an awful lot of trust in the user and in applications you don't know. I play both CS/faceit and LoL so I will forget to turn off my faceit AC at some point.
Yeah, before we have any banning actions, we do a review. If there were triggers with something like FaceIt/EAC/anti-viruses, we'd notice it. It should be safe to have these on.
Any updates on this yet? Did you see anything on the ticket's logs?
I still only see the game/client logs. You can DM with the Vanguard logs too, I'll need them to see why they exited. I'm working on a similar case to this too, having both these cases is very helpful.
It's a bit late now, but last night I was playing and a pop up over the game said "an error with vanguard occured" (maybe not those exact words, but more or less) and the only option was to click OK. And when I clicked on it, the game and client completely closed immediately, I was back on the desktop again. I'm on my way to work now, but if I remember I'll write a ticket when I get home.
Was it a couple minutes in game? We’re working on a couple other player cases that sound similar, if you could send your Vanguard logs into Player Support and DM me with your ticket number, it would be appreciated.
How do we report cheating activity? I played 4 games and all 4 games team mate and enemy are all scripting
I know it’s generic, but the Report button is super helpful to us. If you could DM me with any of their IDs or just yours so I can investigate, it would appreciated. I am curious about these players.
what are the compliance regulations that you are required to meet in the eu?
GDPR and each of the countries’ implementation is the most noticeable one, but there are other user rights acts like the DSA which we have to adhere as well. There’s also privacy laws outside of Europe we have to follow, like CCPA in California, USA, PDPD in Vietnam, as well as regional consumer court policies like in Brazil.
It's Porofesor not allowed anymore?
It’s still allowed. It’s not malicious, and they use our API in an authorized way.
I'm not the guy you asked and I know this won't accomplish anything, but my biggest concerns are privacy and security, and I want to personally let Riot know that as a player since 2011 Riot's decision to force players to install an always-on, kernel-level monitoring system to play their game has caused me to quit. This is a gross overstep and I will never allow it on my system.
The blog has some insight into the “always on” aspect under the “Why is it always on?” section, but your comfort with trusting Riot to operate at the kernel level is your choice.
Having a kernel mode solution wasn’t a lightly taken decision. With the implementation of our user mode Packman solution in 2018, we had already seen a large chunk of the industry move over to kernel mode drivers. While it did have initial effectiveness, along with server-sided detections, we needed more device trust in order to ensure security. It enables us to keep a more secure environment, without needing to exfiltrate excessive data to try to make detections in post.
The fact that you can't just close without a notification, and the fact that you can't launch without vanguard. I don't want anything booting that I don't want to when I launch the game, it will slow down the computer, no matter how small.
We’ve addressed the system start driver in the blog, and gave some insight into when it’s actually “running” and where performance would be affected. Ultimately though, it is your choice whether you’re ok with that or not, and I can get why’d you’d be apprehensive. We hope to earn your trust down the road through consistency and safety.
holy hell, how is a regular player suppose to understand this? I appreciate the input, but man, this just makes me despise the vanguard decision even more.
What are your biggest concerns currently?
Those numbers do not justify this rollout of vanguard at all.
They also don’t represent prevention. For example, in terms of bots, it’s around 100,000 accounts daily that were affected. Most of these accounts didn’t interact with players directly, because they stacked in Co-Op v AI majority of the time, but they still compromise the competitive ecosystem through being sold.
The current implementation of Vanguard is likely a breach of the Digital Services Act in effect since February this year(practical litigation of such a case is still outstanding).
Anti-Cheat actually had to make some improvements around ban messaging in some of our actions (for example, Hardware bans) to provide full transparency within DSA regulations, and Riot is making sure we’re compliant there as well.
Uploaded to the ticket. It was most likely the earliest one of the day around 11:30 AM or noon. It was my first game of the day. Account: HYPER PlSS FART #69420
Appreciated!