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Do you happen to know where the VN DC is located? Got higher ping than I would expected and curious about the geolocation / routing
Hong Kong until the physical builds in VN can be finished in a few weeks.
Do you happen to know where the VN DC is located? Got higher ping than I would expected and curious about the geolocation / routing
Hong Kong until the physical builds in VN can be finished in a few weeks.
Globe - QC
Internet connection is fast and fine outside of League but ping fluctuates at 30 - 200
First few games were unplayable for me
Can you send me a traceroute / tracert to 103.240.227.1 please
Hello korensky, i am from the vietnam region and we are having seriously high ping with massive packet loss. Will this be resolved by tomorrow? And will we have the same ping as we used to have? Cause going from 10ms to 40ms is pretty sad
Servers in VN are not ready yet so they're in Hong Kong for now. Probably a few weeks. You shouldn't have packet loss however. Which ISP are you using?
I still have stable 200ms with Converge ICT
Ping should be lower now.
ISP: Converge
Before migration: 2ms
After migration: 200 - 218 ms
This should now be fixed (30-40ms probably depending on your location inside PH).
Read more1 1 ms <1 ms <1 ms 192.168.XXX.XXX 2 1 ms 1 ms 1 ms 192.168.XXX.XXX 3 12 ms 5 ms 9 ms 10.152.64.1 4 5 ms 10 ms 7 ms 172.20.22.53 5 4 ms 3 ms 3 ms 161.49.4.18.convergeict.com [161.49.4.18] 6 3 ms 9 ms 3 ms 161.49.7.240.convergeict.com [161.49.7.240] 7 7 ms 29 ms 4 ms 161.49.7.178.convergeict.com [161.49.7.178] 8 31 ms 30 ms 31 ms 223.119.7.137 9 176 ms 174 ms 175 ms 223.118.10.121 10 174 ms 173 ms 173 ms 223.120.6.97 11 174 ms 174 ms 174 ms 223.120.6.218 12 205 ms 204 ms 205 ms las-b23-link.ip.twelve99.net [62.115.171.216] 13 206 ms 201 ms 201 ms singaporetelecom-ic-335364-las-b21.ip.twelve99-cust.net [213.248.83.125] 14 202 ms 201 ms 202 ms 203.208.172.145 15 202 ms 202 ms 204 ms 203.208.172.62The first 2 hops are my 2 routers and after hop 15, all RTO's. ISP is Converge.
I do have a...
Thanks - we are working with Converge on this routing issue.
Yes the servers will eventually move back to PH. This will take months to arrange as we are waiting on infrastructure builds to be finished but is planned.
Also having issues with ping (ISP: Meridian Cable)
Please post a traceroute (tracert) to 103.240.227.1 if you know how. I will see what we can find.
I play from India, used to get 43 ping on singapore servers because I live close to the coast compared to the northern parts of India who get like 70-ish ping. But now I'm getting 82 ping on I think Riot's sinagpore servers, I believe the ping is worse for inland Indian players can you please take a look?
This is probably going to be something we look into next week. Our focus right now is on improving the specific routing for the countries these shards are meant to service and then we'll be able to look at routing for India.
You'll need to include your ISP and City location for us to be able to do anything about it as well.
I still have stable 200ms with Converge ICT
Can you share with me a traceroute / tracert to 103.240.227.1 and also please log a fault with Converge so they are aware this is still a problem (high ping to league of legends). Customer pressure will help us in getting them to treat this with a little more urgency. Thanks.
ISP: PLDT
Used to have 6ms on garena PH but now its just a stable 190ms. Hope it can go down soon.
Please post a traceroute (tracert) to 103.240.227.1 if you know how. DM to me is fine. I do not see any issues in our PLDT metrics.
as these servers are running from Hong Kong for now
Since I'm based in HK, would ping be lower if I played in the PH server compared to the TW server? I know the difference is pretty much negligible but just curious...
Yes but only until the PH servers are moved.
fluctuating between 90 and 150ms. problem is the stability honestly. used to have 5ms ping back in garena but i'll honestly be satisfied at 50ms. just need it to be consistent.
ISP: PLDT
If this keeps up, please log a fault with PLDT. Their statistics overall are good and stable and we are connected to them in Manila so there should be no other factors outside of their influence happening here.
I do message you about tracert.
Thank you. We have enough information and are working with Converge on the problem.
Still having issues with Converge (200ms)
Please post a traceroute (tracert) to 103.240.227.1 if you know how. I will see what we can find.
Are there any plans to merge servers? Singapore looks like it's still going to be mostly dead.
Not my department sorry. I just make Internet stuff work.
New IP space. We are waiting on ISPs to wake up and respond to us regarding some routing issues but should have this all solved in the next day.
PH ISP problems should be all resolved. Post below if you are still having problems (along with your ISP name). Latency will be ~20-30ms higher than before as these servers are running from Hong Kong for now. Moving those closer is the longer term improvement that is mentioned.
Im not sure what you mean by shard but my isp is pldt. Ohh so this will be fixed, wont be playing for a while then thank you
Yeah we're waiting on PLDT to get back to us at the moment. Hopefully fixed in a few hours.
THE PING IS SO ABYSMAL HOLY
Which shard and which ISP are you using? We're working through a bunch of routing issues to the new IP address ranges at the moment.
PH Server is kinda lag rn stabling around 150ms because apparently the server is connected to OCE.
New IP space. We are waiting on ISPs to wake up and respond to us regarding some routing issues but should have this all solved in the next day.
Can you get a traceroute to 162.249.72.1 for me? I'll have our team look into this ASAP.