RiotKorensky

Probably no plans for North Africa. We only just got Capetown done this year.

The reason they have a better ping from Europe is most of South Africa’s connectivity runs via submarine cable and will land direct into a hub like Marseille or London. For North Africa you’re probably going via Europe to reach sub Saharan Africa.

EU from Egypt should be a lot better now

This should improve sometime in the next week. We are aiming to try and get Paris, London and Madrid back down however because of our network topology, it might be a few ms higher than before as we run Cairo into Milan first for redundancy reasons.

50ms seems high. For reference - we go from Cairo to Dubai in 45ms, via Riyadh. If you can paste a traceroute to 162.249.72.1 or DM it to me I will see if we can further optimize. Unfortunately a lot of these issues only become visible to us once infrastructure has gone live as it is difficult to predict how every ISP will route towards us. We are still going through a lot of the data we have gathered in the last day and working out what our next moves are. It might take us a few weeks to finish tuning the region.

Mobile? Please provide a traceroute to 192.207.0.1 if you can. It would also be worth complaining to Verizon about this so they reach out to us. They’re not super responsive.

Which ISP are you using in California?

Which ISP please and location? Can you post a traceroute to 162.249.72.1? Thanks

Where are you located in the Middle East? If you use a VPN to Central or Western Europe this will give you a better result when trying to play on servers that are further away.

Routing is optimized to get players the best result to the closest server location with the aim of trying to get as many people under our 35ms and 50ms targets as possible. VPNs are a way to override or go around that. We will work to try and provide good access to all of our locations but if you’re located between two of our network points of presence then unfortunately one of them is going to be your entry point.

This is correct. There are some “Europe” servers in Tokyo for eastern Russia. If you have moved there are details here on moving your account: https://support-valorant.riotgames.com/hc/en-us/articles/4413502362259-Account-Transfer-FAQ

It’s a team effort for these type of projects and like I said originally, I’m not going to be the one to announce anything when it is on the roadmap because it’s not my news to share. Just make sure to tell all your friends to give it a shot now that we are (soon to be) local and pings are where they should be to experience the game the way it was designed.

I still lurk looking for fixable infrastructure issues…

If you are a PLDT customer you should be asking them. May 19th is the latest date I have for repairs on the AAG system between HK and PH.

Those who knew sent them. I don't have a pre-written instructions for this to just paste and don't really want the liability of guiding folks around the CLI if they're unfamiliar but I understand what you mean.

Ziply should be working now for anyone following along. If there are any other providers in Pacific NW that still have issues please let us know below. We're running extra checks in this region but want to be sure we don't miss anyone.

Can you please run a traceroute to 192.64.168.1 and paste output here or DM it to me?

Can you please run a traceroute to 192.64.168.1 and paste output here or DM it to me?

Can you please run a traceroute to 192.64.168.1 and paste output here or DM it to me?

I can speak to the ping item. This was not just a decision made lightly. We had started building the Riot Direct network to try and deal with bad routing across the US already but it was clear we needed to find a more central location for the game servers to try and give everyone the best experience we could. There was a huge desire to not split the player population into east and west but to maintain a unified North America shard that had the best possible latency we could engineer to a single location. Chicago gave us the best compromise across Canada and the USA but was still not without its difficulties. Getting the interconnection setup and engineered to the major ISPs across NA, with the fairly constant change in ownership and engineering was challenging. You can get 45ms from LA on a good ISP to Chicago now. The averages before this when the servers were in Oregon were horrible. Our original goal was to get 80% of the players in NA under 80ms but we were able to move that to...

Have them reach out to our team - [[email protected]](mailto:[email protected]) as we will need specific information to permit them due to all the malicious activity we've observed from anon VPNs and cloud based services.

This is caused by your ISP treating the route to HK over two paths out of the PH as equal cost when they have very different paths and latencies in reality. What you’re doing here is the right way to go about getting around it.