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Unfortunately I do not have the ability to look into player accounts, as I am not part of the Customer Support team. I would recommend having him submit a ticket and ban appeal here: Appeal a ban - Support | Amazon Games
Unfortunately I do not have the ability to look into player accounts, as I am not part of the Customer Support team. I would recommend having him submit a ticket and ban appeal here: Appeal a ban - Support | Amazon Games
Feedback is welcome here; you can share your opinions freely. Moderation actions are only taken when our forum rules or code of conduct are broken. You can review those rules here: FAQ - Lost Ark Forums
When posts are aggressive, attacking, and non-constructive, they will be removed. Keep it non-toxic and don’t attack or insult others, be it staff, other players, or anyone else, and you can share as much feedback as you’d like.
Treat others the way they wanted to be treated
Do: be kind, build fellowship with other players, and be your best, unique self.
Do not: engage in behavior that diminish, threaten, bully, insult, abuse, or harass others. This includes any behavior that:
Not trying to stop the ongoing conversation here, but we work with Smilegate on a daily basis, and the team we work with is pretty much entirely fluent in speaking, reading, and writing English – it would be a massive undertaking to fly across the world for no reason other than to make up a bunch of stuff in meetings, especially when they can and do directly read player feedback online in any place it exists. There’s no weird handwaving or hiding happening, and if there was it would be an extremely impressive feat to pull off when all of the player feedback is online and in publicly accessible spaces. I know it feels easier to point a finger somewhere to assign blame, but we function as parts of the same team.
In tonight’s update, Chaos Dungeon exchange vendor rewards will become character bound. The Shards earned from Chaos Dungeons are Roster bound, so you will be able to share them across your Roster before exchanging them and pick the character you want to get your rewards on.
We did consider hotfixing this as it was a priority, however the fix was unfortunately not ready early enough for us to do so. This was a fairly major bug that took some additional time to get right in order to work out.
Some of the things currently going into the class release order are balance updates and reworks, relevance of the abilities and playstyle to update content that it is paired with, and community feedback, so by all means keep letting us know what classes you would like to see.
We haven’t changed Vykas at all
Saludos, Héroes de Arkesia:
Habrá una desconexión de todos los servidores y regiones de Lost Ark con motivo de la actualización y mantenimiento semanal el 2 de junio a las 9 AM CEST. Prevemos que la desconexión durará unas 5 horas aproximadamente e incluirá los siguientes arreglos:
Héros d’Archésia,
Tous les serveurs et régions de Lost Ark seront mis hors ligne le 2 juin à 9h00 (CEST) pour notre maintenance et mise à jour hebdomadaire. La durée de l’indisponibilité des serveurs est estimée à 5 heures. Ce patch comprendra les changements suivants :
Seid gegrüßt, Helden von Arkesia!
Alle Lost Ark-Server und -Regionen werden am 02. Juni um 09:00 Uhr für die regulären Wartungsarbeiten und das wöchentliche Update offline genommen. Die Wartungspause wird schätzungsweise bis zu 5 Stunden dauern und folgende Fehlerbehebungen beinhalten:
Greetings heroes of Arkesia,
All Lost Ark servers and regions will be brought offline on June 2nd at 12 AM PT / 7 AM UTC / 9 AM CEST for this week’s regularly scheduled maintenance and update. Downtime is estimated to last up to 5 hours and will include the following fixes:
I don’t expect to turn the tides with any of my responses; I know players are upset about this, it is very clear and is not a surprise to me. However I will continue to speak directly to players and provide any clarity as it is not my intention for folks to feel like the topic is being avoided or ignored. Players are still heard and acknowledged, even if the outcome is not what they necessarily want.
I am not sure where “money” is coming from, as it is not a word anywhere in my post. Yes, this is a business, and of course to some degree it is important to generate revenue so we can continue to support the game and keep it live. Regardless of profit, isn’t it better to support the long-term health of the game so that players can enjoy it for several years as opposed to it having a much shorter lifecycle?
Continued feedback is always appreciated – I just want to mention that player feedback is never the only factor that goes into making game decisions (for any decision, there is never just one factor and it is a culmination of aspects). In the case of class release cadence, we appreciate the feedback and understand where players are coming from with wanting to have every class available, however pulling in several sources lead to the pacing decision.
Player feedback is always shared, listened to, and considered, however it is not the only factor that goes into making game-related decisions – things like data, business intelligence, product performance, performance in other regions, and more also have an impact on certain game decisions.
Nope, there isn’t a monthly schedule set for Legion Raids. There is not a new one included on the 2-month roadmap for July (unless you count Valtan’s Inferno mode as a new Legion Raid, but that’s a bit different from an entirely new raid)
We are finalizing the dates in order to appropriately share them alongside the dates for the class release so players can decide how to best utilize them
We have a speculative fix going out tonight for this issue
I believe an odds page will be made available when the content releases