Roxx

Roxx



09 Jun

Comment
    Roxx on Forums - Thread - Direct

Taiwan has a separate publisher for the game that is not Amazon; we do not have rights to publish there either. We are not the owners of Lost Ark, Smilegate RPG is, so we can only publish in regions that we have been given the rights to, and are not approved to publish the game elsewhere. The list of countries in which we can publish is available on our website, and has not changed since before launch: FAQ | Lost Ark - Free to Play MMO Action RPG

Comment
    Roxx on Forums - Thread - Direct

RMT is actionable and players can and do catch bans for this. If you know someone is participating in RMT, please feel free to submit a report here: Report a Player or Guild - Support | Amazon Games

Comment
    Roxx on Forums - Thread - Direct

Again, I nuked about 30+ comments of toxicity before this, so that comment wasn’t as close to the unlisting as it might appear. I have provided context and do not want to derail this thread further as it is on an entirely different topic, so I am not going to be answering any further questions or posts about moderation of a separate thread here.

Comment
    Roxx on Forums - Thread - Direct

No – a number of those have been straight up removed when they are entirely and overtly toxic, actually. Unlisting allowed for the early converstations that were being constructive and productive to remain in the system. Again, there is another thread about Steam reviews on today’s “top” page, so it has nothing to do with the topic of the thread as you’re suggesting: Just checked the steam rating on Lost Ark

Comment
    Roxx on Forums - Thread - Direct

I nuked about 30+ comments worth of rule-breaking and offensive arguments between players, and it had derailed significantly. At that point, it is not worth the time required to keep up a thread that is consistently needing moderation and no longer being productive in any way, hence it being unlisted and not removed. There is another thread about Steam reviews that is still up, because it has not had that issue.

Comment
    Roxx on Forums - Thread - Direct

Unfortunately we don’t have publishing rights in Korea, so we are not supposed to allow players from regions where we do not have rights into the game. Those rights for the Korean version of the game belong to Smilegate RPG and their client. I apologize!

Comment
    Roxx on Forums - Thread - Direct

Obscene amounts of bot bans and blocks are happening again. The team has not ceased fire and the battle rages on


08 Jun

Comment
    Roxx on Forums - Thread - Direct

I don’t have eyes on how SGR is allocating all their engineers and devs on a one to one basis, but in my experience in game dev generally there are a number of various team members that have different specialties. For example, I can confirm that bots and anti-cheat systems are a top priority, but that doesn’t mean 100% of the team is working on this, and even if they were it likely wouldn’t be effective. There will always be other folks and teams working on future updates, builds, bugs, etc.

Comment
    Roxx on Forums - Thread - Direct

We’ve rolled some more stuff out today, can confirm bots are being culled ‘n’ kicked – it’s just another day’s battle in the ongoing war

Comment
    Roxx on Forums - Thread - Direct

We don’t have merchandising rights unfortunately, but we’d definitely love to get more of the goodies out to players if we have the opportunity to

Comment
    Roxx on Forums - Thread - Direct

Removing the link, as we don’t need to promote or spread direct links to bot programs here.

Comment
    Roxx on Forums - Thread - Direct

Weekly maintenance happens every week, generally with an estimated downtime of about 4 hours for all back end maintenance and configuration (though the servers often come up earlier than that). This occurs each week, regardless of how many player facing changes or bug fixes are included.

Comment
    Roxx on Forums - Thread - Direct

I am on the same page and prefer it that way 100% of the time, however when I have a choice to make between communicating or not communicating something I will choose to let players know what I can

Comment
    Roxx on Forums - Thread - Direct

They’ll be back up soon – the module was removed because it listed the leopard pet as a mount, which was incorrect

Comment
    Roxx on Forums - Thread - Direct

Héroes de Arkesia:

Todos los servidores y regiones de Lost Ark se desconectarán para el mantenimiento y actualización semanal el 9 de junio a las 9:00 AM CEST. El mantenimiento durará unas 4 horas e incluirá los siguientes arreglos:

  • El DLC del doblaje coreano se ha actualizado con diversos arreglos de audio. Si tienes el DLC instalado, se debería actualizar automáticamente tras completarse el mantenimiento.

Gracias por vuestra paciencia. ¡Nos vemos pronto en Arkesia!

Comment
    Roxx on Forums - Thread - Direct

Héros d’Archésia,

Tous les serveurs et régions de Lost Ark seront mis hors ligne le 9 juin à 9h00 (CEST) pour notre maintenance et mise à jour hebdomadaire. La durée de l’indisponibilité des serveurs est estimée à 4 heures. Ce patch comprendra les changements suivants :

  • Le DLC “Pack voix coréen” a été mis à jour avec de multiples correctifs audio. Si vous avez le DLC installé, celui-ci devrait se mettre automatiquement à jour lorsque la maintenance sera terminée.

À bientôt en Archésia !

Comment
    Roxx on Forums - Thread - Direct

Helden von Arkesia,

alle Lost Ark Server und Regionen werden am 9. Juni um 9:00 für unsere regelmäßigen Wartungsarbeiten und Updates offline gehen. Die Wartungspause wird voraussichtlich bis zu 4 Stunden dauern und umfasst die folgenden Fehlerbehebungen:

  • Der koreanische Voice-Over DLC wurde mit mehreren Audiokorrekturen aktualisiert. Wenn ihr den DLC installiert habt, sollte er automatisch aktualisiert werden, sobald die Wartungsarbeiten abgeschlossen sind.

Danke für eure Geduld! Wir sehen uns in Arkesia!

Comment
    Roxx on Forums - Thread - Direct

Heroes of Arkesia,

All Lost Ark servers and regions will be coming offline on June 9th at 12 AM PT / 7 AM UTC / 9 AM CEST for our regularly scheduled maintenance and update. Downtime is estimated to last up to 4 hours, and includes the following fixes:

  • The Korean Voice-Over DLC has been updated with multiple audio fixes. If you have the DLC installed, it should automatically update after the maintenance is complete.

Thank you for your patience, and we’ll see you back in Arkesia soon!

Comment
    Roxx on Forums - Thread - Direct

I shared this in another thread, that isn’t the answer you’re looking for but provides insight to what you’re asking…

Unfortunately I was not given additional details, outside of honing rates and progression being a difficult system to balance, and that it would come in the future. I can push for more information on this and see if there is more to share, but I also wanted to let players know as soon as possible what to expect despite not having a “why” ready to go.

Comment
    Roxx on Forums - Thread - Direct

Ah, I should have clarified this was a comment on botting tools