Sarno

Sarno



23 Apr

Comment
    Sarno on Forums - Thread - Direct

Hey there,

Apologies for that! I’ve fixed this up for you now.


22 Apr

Comment
    Sarno on Forums - Thread - Direct

Hey there,

When Affix Shards are in your inventory you can use the Store Crafting Items button to store them outside of your inventory and stash where they will be accessible to all characters you share your stash with (for example, Hardcore characters can’t access those found by non-Hardcore characters). Is this a feature you’ve been using?

If you’re intentionally not using this, could you tell us more about why? We’d be happy to look into making improvements here, but we’d like to better understand your use case.

Comment
    Sarno on Forums - Thread - Direct

Having multiple executable files would increase the testing required, but it wouldn’t double it.

Comment
    Sarno on Forums - Thread - Direct

Howdy!

So, in Last Epoch at release, we’ll have online-only, server-side characters and offline-only, locally stored characters. For the sake of simplicity, it’s fairly likely we’ll use separate clients to access these - i.e. installing the game would include both le_online.exe and le_offline.exe.

The use of third-party software to modify how the online client works will not be supported - or allowed. Doing so may result in action being taken against your account.

For offline characters, we will be happy for people to install and use mods as they wish. Our current focus is on finishing the game and having the best release possible. After the game has been officially launched we’ll explore ways of supporting mods. A lot of us have really enjoyed using mods when playing other games, but it’s difficult to prioritize spending time on supporting mods over other work - such as improving and expanding the core game.


21 Apr

Comment
    Sarno on Forums - Thread - Direct

Thanks for supporting us!

I’ve fixed this for you now.


20 Apr

Post
    Sarno on Forums - Thread - Direct

Hey Travelers!

We’ve created some splash art of Lagon to celebrate him making a splash in Patch 0.7.8.

Will you pledge your allegiance to Eterra’s servant by using it as your wallpaper? We’ve made it available in 4k, 1440p ultrawide, 1440p, 1080p ultrawide and 1080p. Links below!

Lagon10801920×1080 3.33 MB

Resolution Download
4k ...
Read more

15 Apr

Comment
    Sarno on Forums - Thread - Direct

Thanks.

It seems that your Last Epoch and Steam accounts haven’t been linked. We have a step-by-step guide available on our support site here. Could you try following the steps in that article?

Comment
    Sarno on Forums - Thread - Direct

Sorry to hear this!

Could you please post the game’s log file?

You can attach it to a forum post using the button.

Comment
    Sarno on Forums - Thread - Direct

I believe a member of our support staff has responded to you directly.

The issue should be resolved; if not, let’s continue the discussion there so it’s in one place. :smile:


12 Apr

Comment
    Sarno on Forums - Thread - Direct

Is this something you still require assistance with?

If so, please do post the information requested above. If you are receiving e-mails from the forum notifying you of responses in the thread, they’ll contain a link to it for your convenience. If you no are no longer looking for help, please let us know.


11 Apr

Comment
    Sarno on Forums - Thread - Direct

Hello,

I’ve looked into this for you, and we have not received any KickStarter Reward Surveys citing that Last Epoch account name. Please contact us directly so we can look into this further.

Comment
    Sarno on Forums - Thread - Direct

There’s a UI toggle, the default keybind for which is the Del key.

Is it possible you pressed this button without meaning to?


10 Apr

Comment
    Sarno on Forums - Thread - Direct

Could you post the launcher’s log files?

You can attach them to a forum post using the button.

Comment
    Sarno on Forums - Thread - Direct

Can you please either type the error message or show us a screenshot?

Comment
    Sarno on Forums - Thread - Direct

Could you please elaborate?

I’m not sure what you mean by “it glitch.” A more detailed description would be very helpful.

Comment
    Sarno on Forums - Thread - Direct

Hello,

Patch 0.7.7 is not yet available on Linux due to a technical issue.

I’ve posted more information regarding this here;

Read more
Comment
    Sarno on Forums - Thread - Direct

I’m sorry to hear this.

Could you please send us a system profile?


09 Apr

Comment
    Sarno on Forums - Thread - Direct

We haven’t said any of this anywhere.

Literally the only thing we did was clarify that 0.7.8, not 0.8, will be our next content patch.

I’m closing this thread because this post was very misleading and I need to make sure that people see that it is not accurate. Please try to avoid spreading misinformation in future.


08 Apr

Comment
    Sarno on Forums - Thread - Direct

Hi there!

Could you please try deleting your le_graphicsmanager.ini file?

Moving thread from #bug-reports to #technical-support...

Read more

07 Apr

Comment
    Sarno on Forums - Thread - Direct

Could you please upload a screenshot of the comparison to a site like Imgur and post a link?