Sarno

We’re investigating reports of people not having access to Cosmetic Pets.

We’ll post an update on this as soon as we can - I would suggest keeping an eye on both our support site and also the sticky threads in Customer Service and ...

Here to help!

We will be exploring various translation options after releasing the game next year.

Thanks for the kind words!

At KickStarter the $35 pack was the cheapest price point beta access was offered at, so we’re unlikely to introduce a new, lower price point as it would be unfair to our earliest supporters.

Sorry about this!

I’ve fixed that for you now.

Hi @kopy5fun, please try again now.

Thanks!

I’ve looked into this now and it seems somebody else has already helped you.

Can you check let us know if you’re still having this issue? Thanks!

Hi everyone!

We’ve got a backlog of support requests we’re working through as quickly as we can. Apologies for this thread not being updated earlier. We’re getting everything done as quickly as possible.

The new supporter packs are available here.

We’re keeping the old series available temporarily due to the technical issues earlier.

If you have purchased a pack that contains Beta access, learn how to play on Steam here.

If you’re using the standalone client and are up to date, you will be able to login after restarting it. To download the standalone client, go here. Thanks for your patience!

Hi everyone,

I’m keeping this thread locked so that it only contains updates from EHG to keep that information accessible. Not trying to censor criticism, so will link here from that thread.

Due to the unforeseen technical issues we are rescheduling our launch. The current ETA is four hours from now. Very sorry about this!

Edit: This thread will be locked so that it’s easy to find updates from us.

Please post any discussion / criticism in this thread. Thanks!
 

Hi everyone!

We’re working through some last minute technical problems.

We’ll have an update to share with you in 15 minutes.

Streaming is fine.

Hey there,

You’ll still be logging into a Last Epoch account even if you play through Steam.

Moving thread to Customer Service.

Hi @sadx

That tool will be launched alongside our beta in a couple of hours.

Please see the below support articles for guides on current widespread issues;

• https://support.lastepochgame.com/article/158-an-unknown-error-has-occurred
• ...

The above is for the initial beta build - more will be added over time.

• Acolyte
  • Lich
  • Necromancer
• Primalist
  • Beastmaster
  • Druid
  • Shaman
• Mage
  • Sorceror
  • Spellblade
• Sentinel
  • Forge Guard
  • Paladin
  • Void Knight