Sarno

Sarno



03 May

Comment
    Sarno on Forums - Thread - Direct

I believe this is a shader problem. I’ll raise it with the team.
 

This is intended.

Comment
    Sarno on Forums - Thread - Direct

We’ve fixed a bug which affected this quest.

Sorry about that!

Comment
    Sarno on Forums - Thread - Direct

@GeoGalvanic I believe both of those changes were made intentionally last year.

Comment
    Sarno on Forums - Thread - Direct

Please e-mail [email protected] about this.


02 May

Comment
    Sarno on Forums - Thread - Direct

This is a known bug we’re looking into.

Apologies for the inconvenience!

Comment
    Sarno on Forums - Thread - Direct

5 posts were split to a new topic: No access to cosmetic pets

Comment
    Sarno on Forums - Thread - Direct

Some users not having access to their cosmetic pets (even after having had them in alpha) is a known bug. Unfortunately there’s not much else I can say on it at the moment.

Comment
    Sarno on Forums - Thread - Direct

Hi @IFIYGD,

According to the forum you have a Seeker supporter pack. This includes a digital copy of the game at release, but doesn’t include beta access - this is why you can’t redeem a Steam key. I believe one of my colleagues has already responded to your e-mail about this, but as you posted here too I just wanted to follow-up to make sure you saw our response.

Comment
    Sarno on Forums - Thread - Direct

Thanks for the report! This is a known issue.

Moving thread to Bug Reports.

Comment
    Sarno on Forums - Thread - Direct

Hey there!

So to clarify - it’s not that we’ve chosen to obfuscate that information. Creating skill tooltips which reliably give accurate information is a lot of work, and it’s just something that we haven’t finished working on yet. You can definitely expect to see this implemented during beta.

Comment
    Sarno on Forums - Thread - Direct

Because we did something stupid. :frowning:

This isn’t intended and we’ll get it fixed soon. Sorry about that!


01 May

Comment
    Sarno on Forums - Thread - Direct

Is this happening in a specific area?

It may be worth looking at this thread.

Comment
    Sarno on Forums - Thread - Direct

Thanks for the report!

Comment
    Sarno on Forums - Thread - Direct

Does the game crash if you click on a skill in your action bar to change it?

If the game crashes again, could you please attach your log file?

https://support.lastepochgame.com/article/39-the-games-log-file

Comment
    Sarno on Forums - Thread - Direct

This is not a bug. Moving to Feedback and Suggestions.

Comment
    Sarno on Forums - Thread - Direct

Thanks! We’ll get this corrected in a future patch.

Comment
    Sarno on Forums - Thread - Direct

We do sincerely appreciate the feedback.

Please understand that different members of the team work on different things - I love our lead developer, but nobody wants him creating character animations, just as nobody wants our concept artist to be trying to optimize the performance of damage over time effects.

We absolutely recognize that the game has a long way to go in terms of optimization - we acknowledge this, we take it seriously, and there are improvements coming. However please do forgive us if we also work on other things - I really don’t think the community will benefit from us not letting other staff do their jobs until framerates have improved.

Comment
    Sarno on Forums - Thread - Direct

Please see this support article and use the Contact Us link at the end if you need a hand. :slight_smile:

Comment
    Sarno on Forums - Thread - Direct

You will never be able to bring a previously offline character online.

Comment
    Sarno on Forums - Thread - Direct

The current series of supporter packs will be available until the game is released next year.