Seawolf

You definitely have to be online, in-game. I am waiting to hear if you have to be on that specific character.

They will be able to resolve your lost quests from the backend.

Please check out News Post on this topics to find the steps you can take to resolve this issue.

Please check out News Post on this topics to find the steps you can take to resolve this issue.

Please check out News Post on this topics to find the steps you can take to resolve this issue.

Please check out News Post on this topics to find the steps you can take to resolve this issue.

Please check out News Post on this topics to find the steps you can take to resolve this issue.

Please check out News Post on this topics to find the steps you can take to resolve this issue.

Please check out News Post on this topics to find the steps you can take to resolve this issue.

Absolutely, waiting for a response.

I totally understand your frustration and I will help in every way I can to get both the issue resolved and folks feeling compensated for the poor experience.

I was wrong!

“Players do have to be online in order for us to be able to grant those users the quests
Once we grant the quests, we will be responding to the ticket to let them know the issue has been resolved but the players must be online within the game for us to fix this issue, they will probably see the quest pop up on screen when we fix it.”

Hey, doing what I can to help.

Please check out News Post on this topics to find the steps you can take to resolve this issue.

Can confirm I am making a list of folks who have provided character names to escalate to Support but also be sure to check these two posts.

I will ask CS what the resolution communication is and return with an answer.

Please check out News Post on this topics to find the steps you can take to resolve this issue.

Servers may have been down at that time in preparation for launch.

I have submitted a request for compensation. Our first priority is to get everyone back in an playing, then after resolution I’ll continue the discussion with the team on compensation. Your ask is reasonable and valid in my opinion.

Please check out News Post on this topics to find the steps you can take to resolve this issue.