Seawolf

Tomorrow I am going to learn how to help fix those issues too. But for now, I don’t know exactly how to do it without making things worse.

Alright, unfortunately I am toast. I will be back bright and early tomorrow and see who is available to continue getting these issues addressed. Thank you to @Shadow_Fox and my Customer Support friends for helping us. Thank you again for all your patience.

No worries, just glad you can get back to playing.

For those quests, I believe you will need to submit a support ticket. I don’t know how to resolve those.

You will have to be online logged into that character for me to assist.

Yes, unfortunately I don’t know how to resolve those. But I do have your name and will share with CS.

let me see if I can help you, please let me know if that helped. thank you.

Yep.

I appreciate that, we’re just trying to help folks get back to playing. Those Ark pieces will not find themselves.

I was working down the list in order, I am currently around 370 in this thread. But a lot of folks are going offline now due to the hour. So I will try to focus on helping folks posting more recently.

No worries, I really want to do everything possible to help folks get back to playing.

You should be good now.

You should be good now.

Nope you are good to go now.

You should be ok now.

No you are 100% in the right to be frustrated and once this is fixed I will move on to pushing for compensation. Thanks for being as understanding as you have been.

You should be set now.

I have a data pull from before the server stopped recording data. That is the best place I can set you back to.

No, that doesnt matter.

Yes, I am sharing the list of names I find with it and we’ll get it solved tomorrow. Then once everyone is good and playing, I’ll push for compensation for time down.