Sunshine

Greetings Adventurers!

Game servers will be down for maintenance beginning Wednesday, September 1, 2021 at 4 a.m. PDT /  6 a.m. CDT / 7 a.m. EDT / 1 p.m. GMT+2 and will be unavailable for approximately 3 hours 15 minutes.

With this maintenance:

• The Bandit Stronghold Clan Raid event will start for two weeks!
  • Claim your FREE Clan Raid Preparation Kit coupon code before it expires on 9/17.
• The Candy Hunt event will end!
  • All candy event related items and rewards will be deleted!
• The Raid Master event will end!
• Why Burn rankings event will end! The results will be announced next week and rewards will also be distributed on 9/8!...

2 hours ago, BDancer said:

Hey @Sunshine why this Account/IP isn't banned yet?

He/She has been announcing this all over the week... 

You'll need to report them through Customer Support: https://support.lineage2.com/

7 hours ago, Encjon said:

i found a solution for this, you need lower than 70/94 ( in my case round about 60% )  item slot space, than you can get the lcoins

Confirming that any issue in collecting from the Dimensional Merchant is present due to weight and not having enough inventory space to claim the item. You can still collect but you'll have to store some stuff in your warehouse first.

This is a first that I'm aware of. Did you already reach out to Customer Support?

9 hours ago, mcbinladen said:

sugestion, if you stay dead for too long gets disconnected, it will free slots to other players connect.

being afk and dead means not playing for me.

We implemented this on Friday: https://forums.lineage2.com/topic/22721-aden-server-maintenance-august-27-2021/

16 hours ago, DisplayFoFUn said:

How is that your customer service can operate if they know nothing about the game? I accidentally deleted the Aden weapon and trying to if it can be recovered but instead they responded they have no idea what is Aden weapon. @Sunshine @Juji

What's your ticket number? I'll try to follow up with them on the detail...

20 hours ago, Ruby said:

@SunshineWas the compensation a lie?  Still nothing and it's been a while, is this a priority?

It was not a lie, and our priority is ensuring that all the servers are operating as intended before compensation is given.

16 hours ago, PrisonMike said:

@Sunshinewhen will we see the compensation for blackbird server?

I don't have a date on that bu...

9 hours ago, Covid19dGR said:

Dear laki, Your last purchase attempt O202108262910128 was caught in our general security checks and purchase limits. This recent attempt is currently under review and you will receive a follow-up notification via email when the transaction is processed. Although not typical, depending on sales volume and individual purchase reviews, this review may take up to 12 hours to complete. Sincerely, The NCSOFT Team >>> i have NCOIN who is my ncoin i have pay  ???????????

It it's been 12 hours and you still haven't received your item, then you'll need to reach out to Customer Support directly. I also updated your title for clar...

Greetings Adventurers!

Game servers will be down for maintenance beginning Friday, August 27, 2021 at 1:30 p.m. PDT /  3:30 p.m. CDT / 4:30 p.m. EDT / 10:30 p.m. GMT+2.

There will be no downtime for this maintenance but players will need to update their client.

With this maintenance:

• Adding a timer to kick AFK players who have been dead for 60 minutes
  • Players will receive a standard disconnection message after they have been dead for 60 minutes

1 hour ago, Hippalous said:

Since the last topic got deleted, I just want to ask everyone: when it's stated that you can use up to 10 accounts on Aden, is it not reasonable to want your accounts to work smoothly, without fear that either of them is gonna get locked out, hindering all of your accounts at the same time? It's clear, that there are more people who face these locks and there is absolutely no explaination given as to why it happens. At this point it feels almost like targeted harassment by the automated system, that keeps on locking us out. It's very frustrating and stressful to think, that all of your progress can be locked and it seems that no one even cares about it.

It got removed because you're talking about account issues which need to be escalated to...

2 minutes ago, 3APA3A said:

Hi!

After restart of the server no adena drop (with sayha)

Can you give us more details? What server, where you are hunting, what level you are, etc.?

A number of people have been asking about us extending the Attendance Checklist Event. We're currently considering it, and will update more when we have details.

6 minutes ago, YoukuAesir said:

@Himeor @Sunshineis there any chance of the event being extended for another week? I see that many player's are with this same question and so far I haven't seen anything answering about this case.

Extending the Attendance Event is currently being considered. We'll update you when we have more information about it....

1 hour ago, LophTa said:

Good morning, I play on blackbird, and because of server problems we suffered for days.

Once this problem has been overcome, I come here to question something that was commented on in the heat of the situation, the so-called "compensation" for us server players. Is there any news regarding this?

Please, I will be waiting for an answer.

The issues we're seeing continue to persist. We intend to compensate, but until the issue is fully resolved we're on hold for the compensation package.

10 minutes ago, LeveL_PL4YS said:

Because of DOWN, we want gifts of apology.
We were farming, happy, and Server Down.
I want apologetic reward. Just like in other MMORPGs. The GM's Gift, Apology Gift.

...

18 minutes ago, Chopper said:

@Sunshine can we unarchive the [BlackBird Only] Ongoing Server Lag Issue - August 2021 thread since the lag is back? Or maybe retitle it Aden Servers since both are experiencing it now

Just use this thread for all reports of lag/server down. If we need a server-specific thread, I'll create one from community-created threads. 

1 hour ago, Kaina said:

It is possible to implement a countdown for the Attendance Check in order to know when we are able to get our reward? That would be nice

I'm not sure if this is possible, but I can certainly make the request.

Game servers will be down for maintenance beginning Wednesday, August 25, 2021 at 4 a.m. PDT /  6 a.m. CDT / 7 a.m. EDT / 1 p.m. GMT+2 and will be unavailable for approximately 3 hours and 15 minutes.

With this maintenance:

• Back to School sale starts for three weeks!
• The Summer Hot Time event will start for three weeks!
• The Ancient Cloaks promotion continues for one week!
• Summer Watermelon Bash event will continue for one week!
  • All Watermelon event related items will be deleted next week on 9/1!
• The Marvelous Mermaid Chests will be deleted.

Game servers will be down for maintenance beginning Wednesday, August 25, 2021 at 4 a.m. PDT /  6 a.m. CDT / 7 a.m. EDT / 1 p.m. GMT+2 and will be unavailable for approximately 3 hours and 15 minutes.

With this maintenance:

• Back to School sale starts for three weeks!
• The Summer Hot Time event will start for three weeks!
• The Ancient Cloaks promotion continues for one week!
• Summer Watermelon Bash event will continue for one week!
  • All Watermelon event related items will be deleted next week on 9/1!
• The Marvelous Mermaid Chests will be deleted.

Greetings Adventurers!

Game servers will be down for maintenance beginning Wednesday, August 25, 2021 at 4 a.m. PDT /  6 a.m. CDT / 7 a.m. EDT / 1 p.m. GMT+2 and will be unavailable for approximately 3 hours 15 minutes.

With this maintenance:

• The availability of the Aden Deluxe Pack has been extended an additional week. You have until  8:00 am (Pacific Time) on September 2 to become the proud owner of a Black Strider mount! Details here:  https://www.lineage2.com/shop/aden-launch-packs  
• Candy Hunt event will continue for one week!
  ...