Sunshine

Sunshine



20 Aug

Comment
    Sunshine on Forums - Thread - Direct

Hey Everyone - 

Blackbird is back online, and logins for our other services are not open. Feel free to get into Aden now; thanks for your patience.

Comment
    Sunshine on Forums - Thread - Direct

Hey Everyone -

Maintenance has been completed and logins for all services are now available. Thank  you for your patience.

Comment
    Sunshine on Forums - Thread - Direct

Hey Everyone -

Maintenance has been completed and logins for all services are now available. Thank  you for your patience.

Comment
    Sunshine on Forums - Thread - Direct

Maintenance has been completed and Blackbird and logins for all services are now available. Thank  you for your patience.

Post
    Sunshine on Forums - Thread - Direct

Hello All,

Game login server will be unavailable for 1 hour starting around at 10:30 a.m. PDT /  7:30 p.m. GMT+2 as we continue to address an issue with Aden's Blackbird server. If you're in game, you should not be affected but if you disconnect, you will not be able to login until Aden Emergency Maintenance is complete.

Thank you!

Post
    Sunshine on Forums - Thread - Direct

Hello All,

Game login server will be unavailable for 1 hour starting around at 10:30 a.m. PDT /  7:30 p.m. GMT+2 as we continue to address an issue with Aden's Blackbird server. If you're in game, you should not be affected but if you disconnect, you will not be able to login until Aden Emergency Maintenance is complete.

Thank you!

Post
    Sunshine on Forums - Thread - Direct

Hey Everyone - 

We will be bringing Blackbird Server down for maintenance beginning  Friday, August 20, 2021 at 10:00 a.m. PDT /  1:00 p.m. CDT / 2:00 p.m. EDT / 8:00 p.m. GMT+2 and it will be unavailable for approximately 1 hour 30 minutes

Logins for Elcadia Server will be brought down halfway through this maintenance for further testing.

Thank you!

Comment
    Sunshine on Forums - Thread - Direct
11 minutes ago, RandomEnchanter said:

mobs in blackbird are gone .... lol

 

10 minutes ago, zbad said:

yea no mobs spawning now

Thanks for the reports. Please submit tickets to Customer Support so they can grab as much information from you as possible like zone, etc.. Thank you!

https://support.lineage2.com/

Comment
    Sunshine on Forums - Thread - Direct
50 minutes ago, Chopper said:

@Sunshine@HimeWill there be any update tonight about the server lag on Blackbird?

We will try, but it's not likely. I promise that the teams are working hard to narrow down the exact issue.


19 Aug

Comment
    Sunshine on Forums - Thread - Direct
18 minutes ago, Noxxy said:

i have been with the problem for 2 months i thounght it was normal now that i want to buy ncoin i had to create another account just to send and mail since the main one i can not even enter the forum

Reach out to Customer Support and they should be able to help you: https://support.lineage2.com/

Comment
    Sunshine on Forums - Thread - Direct
Just now, FoToMoTo said:

Unfortunately lag is back :( looks like again DB queue issue :P

Okay, thank you! I'm escalating.

Comment
    Sunshine on Forums - Thread - Direct
37 minutes ago, WhiteLion said:

@SunshineThank you guys for a hard work - much appreciated, but if problem is solved does that mean we can wait for support ticket review and items to be recovered, that was lost due to server tech. issues.

Thank you in advance for response.

Thanks @WhiteLion, we appreciate the appreciation. As far as I'm aware, CS is still working on tickets since they have received an increases volume. If you...

Read more
Comment
    Sunshine on Forums - Thread - Direct
Just now, FoToMoTo said:

Can you share with us if you find any solution for terrible item/npc lags we have?

We think we found it and that's the purpose of the unscheduled maintenance.

Comment
    Sunshine on Forums - Thread - Direct

@WhiteLionIf you continue to spam the channels, I will put you on time out. Thanks.

Comment
    Sunshine on Forums - Thread - Direct

Hey Everyone -

We're performing maintenance in 30 minutes to address the lag issue: https://forums.lineage2.com/topic/22530-emergency-maintenance-thursday-august-19-2021/

Post
    Sunshine on Forums - Thread - Direct

Hey Everyone - 

We will be bringing Blackbird Server down for maintenance beginning  Thursday, August 19, 2021 at 11:30 a.m. PDT /  2:30 p.m. CDT / 3:30 p.m. EDT / 9:30 p.m. GMT+2 and it will be unavailable for approximately 2 hours.

Logins for Elcadia will be down at the halfway point, for approximately an hour.

Thanks for your patience!

Comment
    Sunshine on Forums - Thread - Direct
21 minutes ago, eichy said:

Hello, 

when they can have a solution why playing this way is impossible large number of us have made strong purchases of nccoins and in return what we get is a server that can not be played. I ask them when I can play normally so as not to waste time now and come back when it is solved

I'll update you as soon as I have information to update you with.

Comment
    Sunshine on Forums - Thread - Direct
2 minutes ago, TheBride said:

now delay is closer to 15 seconds

 

 

18 minutes ago, TheBride said:

About a 7 second delay right now.  How long ago was restart/crash?

These are helpful, thank you! I'm updating the team as I see these kinds of posts.