The_Cactopus

100% agreed, I think it'd be nuts to expect an overwhelmingly positive reaction to any update that's fully honest about challenges without meaningful improvements to show.

Many (most?) people care much more about product changes than transparency about problems.

But the idea is that—since we are confident we're going to be able to make those meaningful improvements given enough time—anybody who goes on this journey with us is going to have a deeper understanding at the end of it.

The payoff will be at the end.

Solid summary

Y'all say you want more transparent comms, so get ready for the new strat where we talk about the sh*t that sucks as well as the good stuff.

To use a film metaphor, right now we're in Act 2, which is the part where Luke and his friends get caught in a dumpster and nearly get crushed to death

I think the bare-all approach will pay off in Act 3

spins around glaring

I’LL DEAL WITH YOU NEXT

I’m down.

1v1, no recalls, first blood or first to 100 farm (coward’s victory), Garen only, Howling Abyss.

Do you have the guts, u/RemarkablyAverage7 ? Or should I go blast one of the other 6 RemarkablyAverage players instead?

I say we stream it for the good people of this community, too.

https://i.imgur.com/J6jBK1H.png

UPDATE: As of 2pm PT the AMA has officially ended, but a few members of the team will likely stick around and continue to answer questions where they can. Thanks to everyone for participating!

In one of the most collaborative moments in Riot Games’ history, art and technology came together to bring Awaken, GIANTS, and Phoenix to life at the Opening Ceremony of the 2019 League of Legends World Championships.

In the video, 10 Months, 10 Minutes, we show a behind the scenes look into the work and collaboration that went into putting on the memorable moments in esports history.

VIDEO LINK: ...

No problem, and thank you back.

We’re feeling hopeful. We know it’s on us to deliver a better experience so people don’t have reason to complain.

The new comms approach on this is to provide a detailed update at least every two months sharing progress on client work. The first blog was about 6 weeks ago, so expect the next one within the next two weeks.

I think we do ourselves and you all a disservice when we put out vague promises to “fix it” (as we admittedly did a year ago in the post referenced by OP). So instead, we’re gonna use blogs like the one coming out in the next two weeks to share very explicit technical information about not just improvements we’re making, but also setbacks—with no bullsh*t about the reality of it. Then...

it's okay guys, joe injected himself with lysol this morning so he's doing great ^{thisisajokedonotdothat}

Official update on this:

We don’t think forcing a name change in this instance is in line with our policies, so we’ll be looking into this situation.

uwuwuwuwu

Without warning, the ground beneath Los Angeles tears open. A fist the size of a mountain bursts forth. Slowly, a massive demon drags itself up.

"Y O U R — K I N D — I S — U N D E S E R V I N G" the heinous creature screams, killing me, blessedly

Anyone genuinely interested in this topic and in things like business strategy should read this book: https://en.m.wikipedia.org/wiki/The_Innovator's_Dilemma

only way to overcome this meme is to embrace it

Uuu...

struggling

UuUUuWww...

uWuWuWuWuWu

lol i've been bad recently, maybe i'll hop back on the grind

nah, folks are rightfully upset—it's our jobs to get it back up and running at full capacity as quickly as we can

all part of the process

hello fellow gamer how are you

lol... i actually did laugh at this one

Re: timing of the post, we did actually post the English-only message early via Twitter yesterday. We had to wait for localization (three day window) to get it into today's QGT.

I think if I could do it over I'd get it pushed out by our official channel vs. a dev's channel. Frankly I underestimated how much people would care, given that it's not too big of a change (and you still get tokens faster than you ever would've in events prior to Night & Dawn). That's a mistake on my end, so feedback taken and noted