The_Cactopus

When I say web traffic I'm referring to the whole internet, not just League

BUT, you raise a point about a separate issue: there is increased League traffic too, which is why we'll position Clash in off-peak hours

We're confident EU ping/server issues are disconnected from Clash. It seems to have more to do with increased web traffic generally causing issues at the ISP level. We sent out this tweet recently to give a little more context and right now we're working on more comms (including in-client messages) to keep folks updated on EU issues.

Edit: more updates on the Riot support twitter

Shared this above as well but it's likely an ISP level problem in EU connected to nutty web traffic generally atm. We're aware and working on it: https://twitter.com/RiotSupport/status/1243296815467778053?s=20

Edit: more updates on the Riot support twitter

lol i wish my bathroom looked like that

yo a ward desk lamp would be sick

We're pretty confident the ping issues aren't connected to Clash. And solving it will probably require us to work directly with ISPs who are under a lot of stress right now (and we're doing that). Read the latest here.

Edit: more updates on the Riot support twitter

I actually do agree it should be linked / posted in the affected region's client. Will see what I can do.

I used to post comments like "I'll get on this! / I'll pass it on!" but I've actually come to believe that nobody gets real value out of those posts—the only real way to add value is to address the problem on the product side.

This is probably counter-intuitive, because most folks think that it's worth doing just to "calm things down," but I also think that's a bad approach. If you're interested, I shared some deeper thinking about why communications people shouldn't post things like "we're listening!" in this Twitter thread: ...

Nice! We did, btw: https://na.leagueoflegends.com/en-us/news/dev/quick-lol-thoughts-march-27/

ITT: me making a terrible mistake by responding to a well-deserved spicy meme with a serious link to the latest message from us on EU server stuff

https://twitter.com/RiotSupport/status/1243296815467778053?s=20

Edit: more updates on the Riot support twitter

PHOTOSHOP BATTLE - help redecorate joe's apartment

https://i.imgur.com/OJpmcU4.png

i screwed up bad and listened to it three times in a row, now it's stuck in my head forever

TEE EH PU TEE MOH BILE, DOO DOO DOO DOO DAHHHH

Same. Stay safe, everyone. If League helps you de-stress, then by all means we're here for you. If you find that it escalates your stress, please take time away from the game. Taking care of yourself is more important now than ever before.

I’ll assume good faith on your part and share this thread I wrote about why I think company reps shouldn’t necessarily go in and try to calm things down in threads like this one: https://twitter.com/rkrigney/status/1229605913931079681?s=21

Basically, comms folks are there to facilitate useful information transfer between players and devs, not to serve as a punching bag. The goal isn’t to keep the community calm, because that’s a fool’s errand.

if only it were this easy with everyone lol

Totally fair. The only thing that should change your mind will be positive, forward progress.

i think we can both agree that /u/The_Cactopus is worse, though

i like this meme because it means i'll have a job in five years

We've earned your skepticism, no doubt about that. Hopefully in the coming months we'll re-earn your trust.

me: hey skins team, what're you doing

skins team: oh nothing, just generating revenue for this company, which covers your paycheck and the paychecks of everyone else here including the client team devs

me: oh tight, wanna stop that and learn how to fix plugins and ember apps?

skins team: f*ck off